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Ibsen Towing

Ibsen Towing

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2.2 Google Review
13226 SE 30th St, Bellevue, Washington, 98005, United States
(425) 644-2575 www.ibsentowing.com
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Jul 5, 2018
The staff is very attentive and nice. They do their best to accommodate costumers. I had the pleasure of communicating with Diana. She answered all of my questions and helped me move my motorcycle. :)

Apr 18, 2018
If I could give less than one star I would. They towed my vehicle without proof that it was legal to do so. And when you ask for documentation from them showing where your car was parked that would warrant being towed you are told you would have to go to court which costs $83.00.

Jul 3, 2018
The crew was very professional, respectful, and helpful.

May 23, 2017
They are the most unprofessional company I have ever dealt with, not only in customer service, but they are so dishonest in there tracking of time it takes to do the job. There business hours are completely misleading, when there website says open 24/7 and are quick to tell you that there is after hour charges. I had a car stolen on a Friday night from my house and when I first contacted driver he said there are extra charges to get car back on a weekend, & almost two hours to get car back to there lot. When I went to pick it up it stated two and a half hours and they charged 3 days storage on top of tow fees, talk about victimizing the victim . I am a professional driver and I would never treat someone in this position like that. It was not in my control an outrageous price of three days $630. dollars when it was no fault of my own, with no sympathy, and after I contact Jessie jones I will be talking to sheriffs dept. and state patrol and asking them to take them off OUR (the peoples) list of business that are public servants refer to.

Feb 25, 2017
Truly, one of the most dishonest and unethical businesses I have ever come across. Beware of anything they tell you on the phone. I was told it would cost me $172.77 to release my car, and ~3 hours later, when I showed up at the shop, surprise, price went up to $400.88. When I ask why the difference, I was accused of lying about the $172.77 amount and the agent was extremely rude and confrontational. As tough as it was for me, I kept my calm and paid the fee (ransom) . I wasn't about to fall for another scam that these towing companies pull over people!

INDUSTRY BLOGS

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