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Chima's Tow

Name: Chima's Tow
Address: 8021 19th Ave, Sacramento, CA, 95826, US
Telephone: (916) 455-8660
Price range: $$$

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1.8 Google Review

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8021 19th Ave, Sacramento, California, 95826, United States

(916) 455-8660 www.chimastow.com

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Family Organizer

Jul 15, 2018

If there was a, “NO STAR” option that would a be compliment to their service. They deserve so much less! The level of disrespect shown by this company should be illegal. Calling for a quote shouldn’t leave a long lasting distasteful impression. This company couldn’t probe for the information to produce a quote without displaying numerous counts of unprofessionalism. When you as for a supervisor you expect a turning point or some type of redemption to salvage the company’s name. Unfortunately when I spoke to a supervisor his words without a greeting were, “ What are you expecting from a supervisor? “ I can’t speak for everyone, but if you’re calling for a tow you can imagine the reason why maybe extremely stressful. In conclusion, save yourself from an added stressor and inquire services elsewhere.

Kirk Jackson

Aug 17, 2018

I was informed of a payment arrangement to pick up my towed vehicle could be worked out with one of the employees. They took my information; driver license, contact info, additional person for contact. I followed up later in the week to complete the process with a rude lady named Monica and she was the most disrespectful and unhelpful person I've ever experienced. She should be fired.

vincent molina

Feb 21, 2018

driver was rude,and tryin to milk it for more money,no.wonder they gt bad reviews,garbage service, horrible customer service,dont ever use them.

Abiking Lirio

Jan 22, 2018

A courtesy call from when driver leaves the yard to be charged for that time should be done by Chima's dispatcher. Drivers needs to learn customer service as they are representing the company.

916MustangRacer

Jan 20, 2017

I would never use this company. I had a customers vehicle who's brakes were locked up. Vehicle was 4 miles from my shop. The customers told the tow guy to put it on the flat bed but instead he put it on the dolly on the back of the truck. When vehicle showed up to shop the brakes were almost on fire. Rotors were glowing red hot and brake pads were melted. I told the tow driver the vehicle now needs new rotors and pads and whatever else it would need when I got in it. He said " you're an idiot they'll be fine when they cool off." called the main office to talk to a manager before I even think of paying the bill and they said stop calling us. So sheriif got involved. Needless to say I will see them in court. $90 tow bill for destroyed brake system!

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Opening Hours

Mon:6 am - 10 pm

Tue:6 am - 10 pm

Wed:6 am - 10 pm

Thu:6 am - 10 pm

Fri:6 am - 10 pm Open Today

Sat:6 am - 10 pm