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Santiam Towing & Recovery, Inc

Santiam Towing & Recovery, Inc

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3.1 Google Review
611 Main St, Lyons, Oregon, 97358, United States
(503) 859-5757 www.strtowing.com
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Jun 20, 2018
Santiam Towing and Recovery merits more than 5 stars from us! We were involved in a 3-car collision on Santiam Pass. The response from STR was prompt, professional and compassionate. After towing our vehicle from the scene STR owner Mike provided his own truck and driver Jim to drive us and our possessions to PDX. When no rental truck was available? Mike and Jim granted our request to drive us the additional 200 miles to our home in Snohomish, WA. We're profoundly grateful to Mike, Jim and Ray, "our crew" from STR. They're heroes, to us! Terry and Bob Fittro

Dec 24, 2017
Dan at Santiam T & R is one of the most professional and helpful employees in the service industry I have ever encountered. Our car broke down today (Christmas Eve). No day is ever a good day to have one’s car break down, but on a holiday as you’re heading see family, even worse. Dan’s demeanor, and professionalism helped to take a bad situation and make it much better than we could have expected. I want to add...the inside of the vehicle was clean AND smelled good. A first for me as a passenger in a tow truck :) I mentioned this to Dan. He said something to the effect that when he goes to pick up people who have been stranded and/or in need of roadside assistance that he wanted them to feel comfortable and welcome, not further stressed. Need I say more? Thanks Dan....my husband and I are very appreciative.

Jun 11, 2018
So impressed with this caring and personable driver. (Robert)

Oct 18, 2017
My car was stolen and a couple days later it was found. I was at work at the time so I couldn’t pick it up. So it was towed by santiam towing. So I’m expecting to pay about $150-$180 no this place wants to charge $550 to get it out. Even though it only sat there for 8 hours if that. So not only did my car get stolen once but now I’m being robbed again by this tow company. It’s not right. Anyone that gets towed better pray it’s not by this scandalous company.

Jan 9, 2018
Owner is a piece of work, rude, unprofessional and very self-entitled. Doesn't believe in fair pricing what so ever and demands other business pay homage. Worst experience with towing ever.

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