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Fernie Chrysler

Fernie Chrysler

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3.5 Google Review
1492 BC-3, Fernie, British Columbia, V0B 1M0, Canada
(250) 423-5532 www.ferniechrysler.ca
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Google Reviews

Refresh Reviews 3.5


Aug 18, 2018
My wife brought our Jeep in to get a "Service 4WD" fault troubleshoot. This particular dealership responded by quoting $120 to troubleshoot and then an additional $1100 worth of work that was unneeded (brake rotors, pads, and transfer case parts that were not broken). I came for the followup and paid for the troubleshooting cost (fine) but after looking at their proposed recommendation walked away. I found out later that there is a technical service bulletin by Jeep that includes a $50 ECM flash to fix this particular problem, far from Fernie Chrysler's $1,100 "fix". In my opinion this dealership demonstrated unscrupulous behavior, and showed their management's true predatory business practices. Please watch out for these guys.

May 8, 2018
Service Team is second to none in the Dodge world. Came to bat for us when nobody else would. Thank you so much. Made us and our customer very happy.

Apr 30, 2018
Very good to deal with. Bought my truck from them, they are easy to deal with for oil changes etc. Will drop you off and pick you up in town, or lend you a vehicle for the time being.

Apr 4, 2018
Came in to ask some general questions and to take a gander but found the lady "Sarah " to be rude and unhelpful -better off going to Cranbrook -

Oct 3, 2017
BE AWARE OF THE SERVICE DEPARTMENT! My fiancee visited Fernie Chrysler to make a repair to her Neon. The car started revving erratically and backfiring upon arriving to Fernie. She took the car to the dealership for service. I advised them via telephone that the issue was probably due to a significant vacuum leak. Indeed they found a large crack in the intake boot but advised my Fiancee that the crack doesn't explain the back firing and also that the brakes suddenly stopped working and that the car was unsafe to drive. All of which would require a significant amount more work from the dealer ship. After discussion and huge disappointment in the ability of the dealership. I instructed her to pay the "diagnostic" fee and we had the car towed home. I am happy to report that a 7 dollar intake boot and 5 minutes of my time at pick & pull solved the problem. Again, please be aware of this dealer!

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:9 am - 4 pm

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