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Denham Ford Ltd

Denham Ford Ltd

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4.5 Google Review
2417 Cranbrook St N, Cranbrook, British Columbia, V1C 3T3, Canada
(250) 426-6645 www.denhamfordbc.com
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Google Reviews

Refresh Reviews 4.5


Aug 1, 2018
Thank you so much, Mike! You fixed my Expedition and got me back on the road so fast. I really appreciate it. So many thumbs up!

Jun 26, 2018
I had warranty work done on my 2011 Ranger inside the transmission. Over multiple visits in the shop and many attempts to fix the issue which took over six months, they replaced the complete transmission. When I got the truck back, it was difficult to change gears to the point that I sometimes had to shut off the engine, put it in gear then start again. The warranty was just up and the dealer was unwilling to do anything to fix it. Makes a guy wonder if it took them so long to do anything so the warranty would be up. I could have put up with the slight noise it was making before it ever went into their shop. I have been driving standard vehicles for over 35 years and know what a proper shift should feel like. Denham Ford has let me down.

Mar 26, 2017
I don't write a lot of reviews but feel it's important to express just how impressed I am with this dealership. From management to sales staff including service, I have had great experiences all around. This is my second new truck purchase from Denham. The first purchase in 2011 was great (no drama, I got a good deal and a good trade in value), and this purchase was even better. I can say for a fact that without the extra leg work of their new salesman John Smits, I never would have been able to arrange getting the truck I wanted. Also Rene and Brent both worked with me to arrange out of province paperwork and delivery, and on top gave me a great trade in value on my current truck. (going in I understood and agreed the trade amount was subject to change some due to market values, and when the new truck would come in 3+ months later that amount would have to be adjusted some). So even though the deal was committed to and they knew I was expecting to receive a lower trade in value at delivery, they offered the original trade in amount, no adjustment. That right there speaks volumes to their integrity, it is not just about profit with this dealership, the trust and relationships earned do matter and they get it, that is very rare in this industry and should be acknowledged. I will be back when the time comes, keep up the good work!

Mar 26, 2018
Love the 2015 Ford F150 Brent. Great experience.

Jan 17, 2018
Awesome! They worked extremely hard to get us into a vehicle we could afford. Customer satisfaction is #1 with them.

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 5 pm

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