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Tonks Auto Towing

Tonks Auto Towing

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3.7 3 reviews
15700 River Rd, Richmond, British Columbia, V6V 1L5, Canada
(604) 273-1645 www.rustystowingltd.com
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4 months ago

Very professional and caring

I had to get my car towed from underground garage, and TONKS towing was the vehicle that showed up. The driver was very polite and professional, answering to any of my questions and concerns. He made me feel very comfortable with the situation, which I'm always super nervous about because I've read horror stories where car gets damaged even more during the towing

Dec 1, 2022

Awesome!

Had to have my car towed to a nearby shop as it just wouldn't run normally. Tonk's showed up quickly and loaded the vehicle on like a pro. The driver was very friendly and polite and when entering and showed regard for my safety when exiting the truck and told me to be careful as it was slippery.

Mar 6, 2020

Horrible customer service from driver

Worst experience ever driver was so rude told me to fuck myself cause I asked if he could put my vehicle into park with the parking vehicle on. Driving erratically with my vehicle on the tow truck as well cutting people off and was swearing at other people as well. Unit 99

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Dec 28, 2018
My experience here is overall really good. I was caught not paying for the insurance for one day on Christmas, and I was so sad because of everything going on in my life. However, the guy, Nio (not sure if it's the right way to spell out his name) was so nice that he was really friendly, helpful and just an amazing guy. I was so grateful for him to help me and make me smile. I would highly recommend this place, even though it would be the best for me not to come here again....

May 14, 2019
This company's performance is DISAPPOINTING, DISRESPECTFUL and RUDE. I was driving at Lansdowne mall parking lot on this Monday morning around 8am and was in the same lane with one of TONKS TOWING'S truck. The driver suddendly stopped and backed without any sign and observation, almost crashed the car behind, which is my car, ON PURPOSE. What's more, he laughed at me when he SUCCEEDED blocked my way. I would say this behaviour is a RISK to public and hope your company can address this to all your employees. If the driver drives like this I can imagine his work methods are careless and dangerous. Having this experience, I will NEVER recommend this company's service to any of my friends and ask them to proceed with other companies. Be carefull of the truck with plate number 'MY 4211'.

Apr 29, 2019
Wrong company. Sorry.

Apr 15, 2019

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