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BCAA

BCAA

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3.4 Google Review
Penticton, British Columbia, V2A 5H7, Canada
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Refresh Reviews 3.4


Aug 21, 2018
Nobody answers the phone. I've tried calling 5 different times with no answer.

May 30, 2018
The BCAA agent couldn't be more annoyed with me because I locked the keys in my truck. The representative on the phone was impatient and rude.

Jul 23, 2018
Friendly and pleasant to deal with, a little goes along way.

Jul 29, 2018
Staff go out of their to get the lowest prices on auto insurance and other insurances

Nov 18, 2017
To say our experience was horrible is an understatement. Not only were we told it would be 18 days before our clutch could be replaced (on what was supposed to be 1 night in Penticton), they continously said they would call us with updates, and never did; didn't record our payment for the part; were rude, unprofessional and extremely expensive. ($2,400 for clutch and 'grommet'). We were charged a $125 to tell us the clutch needed replacement (which we already knew); and this $125 diagnostic missed the 'grommet' problem, further extending our stay. I’m not sure if we are more offended and disturbed about the lack of professionalism or the dismal customer service. We were repeatedly told the delay was due mostly to lack of staff. The planning of staff vacation and/or vacancies should never impact the service a customer receives. We will continue using BCAA for what it does best – a call centre to arrange a tow service from another company and will continue to share our negative experience. Karen and David Jensen

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey


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Opening Hours

Mon:8:30 am - 6 pm
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm
Thu:8:30 am - 6 pm
Fri:8:30 am - 6 pm
Sat:9 am - 5 pm Open Today

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