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BCAA

BCAA

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3.4 Google Review
Penticton, British Columbia, V2A 5H7, Canada
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Refresh Reviews 3.4


Aug 21, 2018
Nobody answers the phone. I've tried calling 5 different times with no answer.

May 30, 2018
The BCAA agent couldn't be more annoyed with me because I locked the keys in my truck. The representative on the phone was impatient and rude.

Jul 23, 2018
Friendly and pleasant to deal with, a little goes along way.

Jul 29, 2018
Staff go out of their to get the lowest prices on auto insurance and other insurances

Nov 18, 2017
To say our experience was horrible is an understatement. Not only were we told it would be 18 days before our clutch could be replaced (on what was supposed to be 1 night in Penticton), they continously said they would call us with updates, and never did; didn't record our payment for the part; were rude, unprofessional and extremely expensive. ($2,400 for clutch and 'grommet'). We were charged a $125 to tell us the clutch needed replacement (which we already knew); and this $125 diagnostic missed the 'grommet' problem, further extending our stay. I’m not sure if we are more offended and disturbed about the lack of professionalism or the dismal customer service. We were repeatedly told the delay was due mostly to lack of staff. The planning of staff vacation and/or vacancies should never impact the service a customer receives. We will continue using BCAA for what it does best – a call centre to arrange a tow service from another company and will continue to share our negative experience. Karen and David Jensen

INDUSTRY BLOGS

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Opening Hours

Mon:8:30 am - 6 pm
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm
Thu:8:30 am - 6 pm
Fri:8:30 am - 6 pm
Sat:9 am - 5 pm