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Ankeny Towing

Ankeny Towing

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4.0 Google Review
1205 SW Ordnance Rd, Ankeny, Iowa, 50023, United States
(515) 964-9816 www.ankenytowing.com
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Apr 1, 2018
Used them for hauling and had a situation come up where I didn't need what I had already paid for. They were able to get me some rebate on what I used. Great to work with.

Apr 4, 2018
They have been great to work with. We have used them for several years and always get great service.

Feb 6, 2018
Spoke to a disrespectful man over the phone shortly after 1 am. I understand the lateness of the hour but 24/7 is supposed to mean 24/7 (I have never been towed before so I asked him what he needed from me). he was very short with me, but I understand its late and no one wants to get a call to do this. I gave him the address of the vehicle and the address to drop it off. I go on to ask if I was needed at the time of the tow. He said he wouldn't tow a car without a key. I answered with okay and if he could call me back when he was close by. He went on to sigh and not say a word to me afterwards. I said if that is not convenient I would wait by the car. By this time he had hung up on me. I never like to be that guy and write the whinny review, however this was the most disrespectful person I have had the the honor of speaking too in quite some time. I was in need, and left to deal with it. After the fact I called another company earlier for a tow, then forgotten by them after being told to wait an hour for a phone call. The date is 2/6/18 at 2:02 as I finish this review. You may want to talk to your overnight driver for this night about his customer service or you may end up losing more customers due to a poor employee.

Aug 29, 2017
I will solely use this company from now on. I somehow locked myself out of my car today while at LOF auto shop. I had both of my kids inside so I needed in asap, but my purse and my phone were inside. A sweet gal at the auto shop came out and helped call Ankeny Towing. They came out to help asap. The guy got into my van very quickly! Unfortunately, when it came time to pay, I didn't have any cards or cash on me. The young man was hesitant (with obvious reason) but allowed(trusted) me to get cash and pay at the store front. I didn't catch the young guys name but because he was honest, fast, efficient and flexible, I absolutely will use theses guys again. And I plan on telling everyone I know. It's not everyday you meet people/companies that have this good of service. Thank thank thank you again for making my stupid mistake seem pretty minor. Also, make sure you have SOMETHING in your vehicle to pay someone, in case you're a dummy like me! Thanks again guys!

Jan 9, 2018
I had a great experience with Ankeny Towing yesterday. He arrived sooner than expected, charged less than I anticipated, was very friendly and informative.

INDUSTRY BLOGS

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