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Elder's Service, Inc.

Name: Elder's Service, Inc.
Address: 1523 Arcadian Ave, Waukesha, WI, 53186, US
Telephone: (262) 542-8342
Price range: $$$

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3.6 Google Review

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1523 Arcadian Ave, Waukesha, Wisconsin, 53186, United States

(262) 542-8342 www.elderstowing.com

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Refresh Reviews 3.6

Mark Kostreva

Jun 29, 2018

I have been using Elder's Service for over 20 years. The work performed included major repairs such as an engine replacement (Pontiac van) and transmission rebuild (Toyota Rav 4). Minor work such as wheel bearings and brakes. I have always been pleased with the work that they have performed. More importantly I know that Brian and his crew operate their shop with honesty and a high level of integrity. They will never sell me something I do not need. When I drop my car off at Elder's its like leaving it in the hands of a trusted friend (no, I am not related). I have a level of comfort that is hard to find these days.

Sara Wiseman

May 16, 2018

My car broke down unexpectedly. I called them to come get my car for me. Waited about 45 minutes for them to deliver my car to the location I wanted. The drivers name was Jason. I have never needed a tow truck before so this was my first experience. He was so nice and friendly. He let my son "help" him unload my car by pushing the buttons on the machine. I am glad I went with them. The receptionist I talked to was also very personable and nice!

Kevin Nakielski

Mar 28, 2018

Professional and speedy service! We needed a tow after blowing a tire on the interstate and we couldn't believe how fast the tow arrived on scene. Derek did a super quick load of our vehicle and brought us safely to our destination. Great conversation along the way too! We would recommend this tow company to anyone in the area above all other options. If we ever blow another tire, we hope it's within Elder's servicing region. Thanks again Derek!

tim lynch

May 29, 2018

My car was involved in an accident at 7pm on May 26th. Within minutes an Elders tow truck arrived and hauled my car away. The police called them and did not give me an opportunity to contact my insurance company which would have towed my car for free. I called Elder's on Sunday morning asking if I could get my car, they said no because "I don't have the keys to the lot." I asked about all of the cars that may have been towed to their lot on Saturday night, the clerk just said "we don't open the lot on Sundays. The next day was Memorial Day and they were closed again. I just went to Elders to get my car, and they charged me for Saturday, Sunday, and Monday, even though Monday was a holiday. After a heated discussion they took off the charge for Monday. The total amount that they charged me was $348.24 which is $100 for storage and 248.24 for the tow. The tow was 2 miles! I estimated 3 miles but the clerk smiled and said, "no, it was only 2 miles. The breakdown was $150 for the tow and $98 for gas and wear and tear. I told the owner that the price was entirely unreasonable and a disgrace. He said, "it was a police tow and that's what you need to pay to get your car back." Additionally ,this place has very inconvenient hours for those of us who work, closing at 5:00pm each weekday. They also only take cash! What business these days only accepts cash? Elder's Towing is a disgrace and an embarrassment to all honest businesses. You would be wise to not do business with them.

Jason Gregory

May 17, 2018

Had to have a vehicle towed because of a mechanical breakdown. The price was excellent, the driver was on time and friendly. Everything was done right. Not too much you could ask for from a towing company.

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