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Icon Technologies Limited

Icon Technologies Limited

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3.7 Google Review
Winkler, Manitoba, R6W 0N2, Canada
(888) 362-4266 www.icondirect.com
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Google Reviews

Refresh Reviews 3.7


May 21, 2018
I ordered the cover for the Coleman Mach a/c unit with the 4 mounting holes on the top. My contact in Customer Service was Olga, who was exceptional in assisting me in choosing the correct model. The replacement cover was made of heavier material than the original, and the mounting holes were exactly positioned on the unit. My fiberglass 30' travel trailer (Vista) has a slight peak running the length of the trailer and the a/c unit is mounted to the right hand side of the roof. The bottom of the front of the cover is about 3/4" above the rear. The original Coleman is parallel along the cover bottom to the peaked roof. It's not a big deal, and is only noticeable because of the "peaked" nature of the Vista roof. It is not a deal killer, the price is reasonable, it's heavily built, the Vista roof is quite unique, and it's Canadian made. Good enough for me! I would purchase it again.

Sep 29, 2017
Ordered an air conditioning shroud to replace my factory Coleman RV A.C. on the roof of my RV. Product arrived at my home in Calgary within three days. The aftermarket product fit perfectly. Even the pre-drilled holes were exactly where they needed to be, meaning it was an easy five minute change-out of the old one. Good product. Very prompt delivery.

Jun 9, 2017
I provided them with the manufacturers product number but they could cross reference to their part number. Therefore I said I would have to order them from the manufacturer as I didn't want to take the chance ordering the wrong one's and the lady just hung up on me. Poor telephone skills!

Oct 27, 2016
I have never been treated so rudely when I called to return items that did not fit, even though I ordered the models that the representative told me to. The woman I spoke with regarding the return was not only continually arguing with me acted patronizing to me. I was blown away. Your company message states refund guaranteed if purchase does not meet or exceed expectation. You should stand by that, and employ representatives that exemplify this. I wish she had given me her name when I asked! My condolences.

Mar 1, 2017
Great people to work with

INDUSTRY BLOGS

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Opening Hours

Mon:7 am - 5 pm Open Today
Tue:7 am - 5 pm
Wed:7 am - 5 pm
Thu:7 am - 5 pm
Fri:7 am - 5 pm
Sat:9 am - 12 pm

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