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Interstate Towing, Inc. Yard 5

Interstate Towing, Inc. Yard 5

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1.0 1 review
20 Clifton St, Westfield, Massachusetts, 01085, United States
(413) 593-1900 www.interstatetowing.com
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Jun 13, 2021
We got to the west-field office and no one was there so we called and the lady said they will send someone soon. We waited at least 45 min. Then we pay for the towing and they say go home and well call when we have a chance ( this was at 3:00 pm). we waited until 11:00 pm which i thought was rude. We found out the lady at the desk had just told the tower at like 10pm to get the car. We gave them our only key for the car and the lady said there was no key. they had to push the car with doors locked and clutch in gear with noooo key. that was great for the clutch. Wont use them and to expensive for the wait.

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May 22, 2018
Facility was nice looking but was waiting for almost 2 hours to get my truck and they refused to give it to me. Had to go home call their main office before i was able to drive back to them over 30 min one way. And was finally able to get my legal driving vehicle

Oct 30, 2017
I have never had such rude customer service in my life. The lady that worked at the desk didn’t even get up when we were asking us questions. She just continued to yell at me about I need to have all my information before doing anything. HOWEVER the crew staff that works on the cars has never been MORE helpful.

Feb 28, 2018
The worst customer service ever! Allison front desk clerk was soooooo unprofessional

Mar 1, 2018
Worst place ever racist rude ass people. SHADY business scam artist

May 17, 2017
Worst place ever plus the lady behind the desk is veru rude the sign didnt say 350$ per day for commercial vehicle the sign was 80$ a day they still money again worst place ever do not use them

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