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Gene's Towing

Gene's Towing

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2.8 Google Review
7770 Dix Ave, Detroit, Michigan, 48209, United States
(313) 841-5236
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Refresh Reviews 2.8


Jul 30, 2018
This place is robbery. They admittedly said they have some partners in law enforcement. Be ready to provide them your license and registration (likely in your car). They won’t let you go get it, even if you have your keys can unlock the car from that sh$thole Office. Nope! You have to wait for a special dude to escort you out. No, you can’t go get it even though the gate is open. No, you have to wait an hour to go get it even though you have my info and license. Place is a scam and a joke. Cash only and obviously atm there with atm fees. The lady there is miserable and does everything she can to make your life as bad, but don’t worry it’s not. Company as a whole is almost as bad as this lady’s attitude and view on life. Come out of the dark lady. It’s been months, but it’s incredible how frustrating this was. I still think this company is a joke and it’s petty theft from hard working people.

Jul 20, 2018
Issue I had was resolved they made it right. Staff is very cordial. Thanks again

Apr 18, 2018
Terrible!!!! They have a contract with my insurance co. So when I got another flat, from another pothole they quoted us 45minutes to arrival . After an hour I called them, they said "sorry bout dat, we had a problem here should be there in 20minutes" that didn't happen either, FINALLY after an hour an d forty five minutes a truck FINALLY showed up and didn't even bother top apologize. Then he tried to back my front wheel drive car into the flat bed at about a 45 degree angle, revving my engine, redlining my trans, and scraping my front bumper on the ground and his truck as it rocked back and forth not to mention slamming on my newly replaced brakes! This company is unprofessional, inconsiderate and I would NEVER use or recommend these people to anyone? actually liked! I say steer clear of this company, no one needs the added headache in situations like this!

Feb 25, 2018
JR Was one of the hardest working nicest people I've ever met before class act service!!!

Jun 11, 2017
Other than having to deal with a kid that parked in a tow away zone and got towed. Gene's Towing and the night attendant on 6-10-17 were very professional and accommodating from the original phone call, telling us everything we needed to bring and made picking up the car as smooth as possible. We picked up the car and were back on the road quickly. Thank you Mr Overnight Attendant.

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