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Rusko's Service Center

Rusko's Service Center

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3.3 Google Review
2929 Ferney St, Dearborn, Michigan, 48120, United States
(313) 274-4550 www.ruskostowing.com
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Google Reviews

Refresh Reviews 3.3


Aug 14, 2018
I initially had a great experience with Rusko's. The gentleman at the service desk was pleasantly polite and the tow truck driver was kind as well - which is why I decided to give them additional business and refer others to them. However, this second experience was not so great. I requested a tow while I was not available to be present. Upon seeing my driveway, any normal person with good sense, would have dropped the car straight back to the garage - as did the first driver I had a couple of weeks ago before we decided to instead tow to a collision shop. This driver dropped the vehicle at the gate of my driveway and at a HORRIBLE angle (not even sure how that was possible). So no other car can be parked in the back and I also cannot move my garbage cans out for trash day. It was a lazy and inconsiderate attempt at dropping off a car. I am now going to have to pay another tow company to reposition the car - as it's not drivable - so that we can utilize the entire space and not be overwhelmed with overflowing trash cans. This one star is for the driver. You did what you wanted because no one was there to express concern or dissatisfaction. TRUE CHARACTER IS HOW AND WHAT YOU DO WHEN YOU THINK NO ONE IS WATCHING.

Jul 13, 2018
Very friendly and helpful. Understanding of a bad situation, and did what they could to make it better for me.

Apr 4, 2018
These guys are just rude. I got a service done before and called back another time to request a specific driver to help me but the man was just plain rude and would not allow me to get that driver. He then said “goodluck finding someone” in a sarcastic way. Complete disgust. Not worth the price.

Dec 29, 2017
These guys don't want to struggle. Couple inches of snow seems to be to much for their chevy trucks. They want the easiest drop off and don't leave you many options.

Feb 17, 2018
The guy that answered the phone around 3:15 was very nasty to me when I called to let them know I had gotten stuck on 94 but was under 5 minutes away he could have said what he had to say a lot better than what he did ... It made me cry because I payed a cab to get tbere and dont stay anywhere in the area onstead of saying yeah I'll stay over they should have just told me to come tomorrow how was I to know 94 had construction going on lousy bastards now I have to pay another ride tomorrow plus $15 more all because 94 has construction going on... I didnt know that but im sure they did

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 5 pm Open Today
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:9 am - 3 pm

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