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United Towing

United Towing

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2.4 Google Review
22096 Michigan Ave, Dearborn, Michigan, 48126, United States
(313) 995-1855 unitedtowservices.com
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Aug 19, 2018
Tried to go with them through AAA. Tire blew out near downtown Detroit’s 2amish on a Saturday night. In a crappy part of town. The tow operator blew off our call, said on App that they arrived, I called AAA service. After 30 min on the phone AAA supposedly sent someone else out. AAA even stated that the tow truck had called us, hogwash! No missed calls on my cellphone. Still waiting. We are now running out of gas and patience. Try to tell AAA to use someone else if you have any choice at all. This tow truck company isn’t a reputable operator. I would give them less than a star if I could.

Jul 7, 2018
This company is deplorable. I work for the government, and I plan on finding out how they got a contract with AAA in first place. The driver came to my mom's house who just needed a tire changed. She had quadruple bypass last May. The man would not get out of the truck and stated she needed to move the car (with the flat tire) out of driveway. Who moves a vehicle with a flat tire? Obviously he didn't have a large jack w him. We have 3 jacks. He was rude, he put the window up and proceeded to call into dispatch to make up a lie that a car was in the way. He also had his woman at the shop state she was a witness. She was never there as I was there and I have pictures of his truck and plate. His background and the fact that we are two women makes me wonder why he would not help. He was laughing and thought it was funny. It's not. I am not done here but they should have no contracts with anyone if this is their behavior and how they conduct business. The majority of reviews explain a lot as well. Why send someone from Dearborn in the first place, we are in West Bloomfield? None of this makes any sense to me and I am looking into it.

Jun 18, 2018
I had a flat and they were there within 10 mins and had it repaired 10 mins later. The guys were super helpful and nice and even brought me a bottle of cold water. Highly recommend! Thank you to Moe and Avery!

Mar 26, 2018
This company likes to forget cars on the side of the road and tell the owner of said car that it was delivered to the location but it never was. Co-Wokers car was left on the side of the road and never delivered where it was suppose to go. Ended up being towed to the correct place and my co-worker was charge twice when the car was never towed where it should have been in the first place. Do not use this company. They will leave your car on the side of the road with the keys in it and say it was towed when it never was.

Mar 26, 2018
Stay far away from this sh*thole of a company. They left my car on the freeway, lied to me where they dropped it off yet. Never even picked the car up. They were supposed to resolve the issue and tow it to another location. They again never picked it up AGAIN. I’ve never deal with such a scum bag place. Giving them a 1 Star is too much.

INDUSTRY BLOGS

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