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Phelps Towing Inc.

Phelps Towing Inc.

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3.9 Google Review
3640 Page Ave, Jackson, Michigan, 49203, United States
(517) 764-1921 phelpstowing.com
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Google Reviews

Refresh Reviews 3.9


Aug 5, 2018
This service was excellent!! My daughter was stranded in a desolated area, our 24 hr roadside service could not find someone for her we called them and they had someone there in 15 mins to change her tire. They were so nice and quick and got her back on the road!! Wonderful service!!

Jun 29, 2018
My son got into an accident and between Jimmies and Phelps there are not many choices.. they have total control over the market and take advantage of it if you ask me and when individuals are dealing with a stressful situation. They were insistent on taking the vehicle to their lot because it’s a secured lot...even after we requested to take it just a block away.. which the driver wanted 400 cash to do so..we said forget it. The next day I contacted my insurance company who was shocked at my experience so I called Phelps to ask questions.. wanting to inquire on general procedure and the woman who answered the phone must not have liked so many difficult questions because she hung up on me. The way they do business is rude..and all about the money. When they finally towed the vehicle to a small town local shop to access they charged him a ton of money! Finally my insurance called and the woman who answered again at Phelps was rude. I will never use Phelps again! I realize after the fact Phelps can’t wait till the insurance settles the claim to get their $600 tow fee and that’s sad!

Jul 16, 2018
Locked my keys in my car, Mike got to me 20 minutes earlier than expected and had my keys out in 30 seconds. Very nice and professional!!! Great service!

Jun 15, 2018
This has nothing to do with customer service but the manner in which these drivers get to their destination. Tell me why it’s okay for these tow truck drivers to driver crazy and aggressively with no care or concern for others on the road, putting others at risk just to get to their assignment. That makes no sense. This happened again today as I speak! One was flying up behind me, following my tail and aggressively maneuvered around me and took off like a bat out of hell. My son was in the back seat and was scared. Not cool. For one. These guys have the “move over law” but they are not the law nor are they above the law and therefore common sense should tell these people not to drive wrecklessly when you are on your way to a rescue, dummies.

May 21, 2018
I have dealt with Adam in the past and I am totally impressed with his willingness to go above and beyond ! Will only use Phelps Towing !!!

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