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Vaughan Towing

Vaughan Towing

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4.2 Google Review
400 Applewood Crescent #100, Vaughan, Ontario, L4K 0C3, Canada
(289) 809-3568 towing-vaughan.ca
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Google Reviews

Refresh Reviews 4.2


Jun 28, 2018
Called to inquire rates and had them send a tow truck for my broken down car and it took them 2 hours. Made the order at 9:30 am, Got a call at 10:10am from the driver stating it would be 20 to 40 minutes then at 11:30 am get a call to say that he is on his way that I could be waiting another 15 minutes. I missed my appointment with my mechanic which made me wait another day to get my car fixed. If you have all the time in the world I would recommend but if you need a quick tow don't call them you'll be waiting for hours. Rates are better than others but I guess the saying " you get what you pay for " goes perfectly with my experience.

Apr 19, 2018
They charged my VISA $129 even after I cancelled my request for tow truck service. I called them back requesting a refund, but instead they charged my VISA $129 AGAIN. I've been calling and calling to get my refund. They keep telling me it's the tow truck driver who has to process the refund. I've asked multiple times for the tow truck driver STEVE to give me a call back to resolve this but it's been 3 days and he still hasn't bothered to call me back. I believe this is a scam and he just wants to pocket the money. DO NOT give this company your credit card information. I'm now going to have my bank handle this for me.

Mar 6, 2018
I am very disappointed with this company. I feel I have been completely taken advantage of. I needed a battery boost on an extremely cold day and was put on a waiting list. Another company that I had been waiting for responded to my urgent need first. I had been waiting for over an hour for this company, I called them immediately when I no longer needed their services. I then discovered they charged me $145 for being on a list even though a driver had never been dispatched to my call. They refuse to help or refund money even though zero services were rendered. Extremely disappointed.

Aug 24, 2018
The man I spoke to was highly unprofessional. When I asked for an ETA because I had an infant with me he told me “I don’t care if you have a baby I’m not rushing for you” and began raising his voice. I would give 0 stars if I could.

May 20, 2018
Phone was answered promptly drive was there in 45 minuets as promised he was friendly, courteous and reasonably rate.Excellent service Tom.

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