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Total Car Care

Total Car Care

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2.0 Google Review
200 Sandalwood Pkwy E, Brampton, Ontario, L6Z 1Y5, Canada
(905) 846-5555
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Jun 23, 2018
the guy behind the desk, old guy, Feroz i think his name is - is extremely rude. I was sitting in the waiting area, and its disgraceful how he talks to customers. People coming in who are very nice hes rude to for no reason. I heard him telling 1 customer so proudly that he was rude to the mayor of Brampton.... not sure what caused him to be like this, maybe he was abused as a child? not sure, anyways, never returning to this shop again. there are much better options out there!

Apr 2, 2018
Brought my car to change a tire the owner started to screaming and calling me names.. the guys that worked on my car didn't know how to remove the spare tire even.. I would not recommend this place..

Nov 22, 2017
I have had excellent customer care and results from this shop for the last 4 years. If you show respect to the owner and mechanics, they will do an excellent job at a fair price.

Sep 23, 2017
Fixed a flat tire here, by the time i got home air leaked again. Very poor service, owner is too busy talking about how rich he is. He even said he doesn't care if customer doesn't return. I wouldn't. When they charge you $30 to fix a flat tire, actually not to fix but to do nothing.

Aug 17, 2017
be aware when requesting oil changes! I have been going here for the past 2 or 3 emission tests with success, however things had rapidly took a turn for the worse very quickly when I had asked for an oil change once the last emission test had passed. I had insisted that the least expensive oil be used. The owner then replied "anything I wanted". Then proceeded to say the specs for my 2002 Windstar had called for premium synthetic oil. I said stick to the basic oil. He then said " Thats fine but he would not be held liable for anything that went wrong with the vehicle" and proceeded to change the oil. After telling me the oil change was complete, he mentioned that his mechanic refused to put in the basic oil and had filled it with premium oil. He then charged me for the premium oil. Neither the owner nor the mechanic had told me what they did before doing it! They have lost my loyalty, my business and my respect. Ps: the invoice states "use of synthetic or synthetic blend motor oil is not mandatory " Engine oil need only to meet the requirements of Ford Specification"

INDUSTRY BLOGS

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