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Golden Towing

Golden Towing

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4.0 Google Review
270 Rutherford Rd S #9, Brampton, Ontario, L6W 3K7, Canada
(905) 581-0104 www.towing-brampton.ca
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Jun 22, 2018
Worst experience ever, I don’t know how some people have a job and a business! We requested a towing service in Caledon area on may 21st and the office told us the driver is going to call us to confirm when he is going to pick us up and confirm our location..an hour later of calling the office multiple times and asking what’s going on and where the driver is they kept lying to us that the driver is on his way! We then said to cancel the “service” since they didn’t even send a driver out and they didn’t even let us and said they are going to charge us a a fee! With all these lovely reviews I have read I’m sure they won’t be in business for much long! And why is there no option for 0 starts..

May 24, 2018
Dont use this company. I locked my keys in my vehicle and was told they would be there in 15-20 mins. After an HOUR I called back and the driver said it was 5 minutes away. 15 minutes later he called me asking what my vehicle looked like, which I had already given a detailed description in my first call. When he finally arrived he acted like nothing was wrong. And he charged me $117! So unprofessional and a complete waste of my time.

Jan 2, 2018
Avoid doing any business with this company. I called for a boost and failing the boost, a tow to my dealership. Instead of the tow truck driver, I got his wife who showed up with jumper cables. The cables she brought were too short so she had to go to Canadian tire to get longer ones. Who does this? How is this good service? The boost didn't work so the wife left and I was left waiting for the tow truck driver who despite assurances that they'd be there in '30' min didn't show up.If the two tuck driver had shown up in the first place, my car would already be at the dealership. I called and cancelled my so-called service only to be met with a bill for the service that they would not refund. Worst customer service experience that I've had in a long time. No wonder all the reviews recently are one-star.

Aug 29, 2017
My cars battery needed to be jumped while I was dropping my girlfriend home.We were pretty much stranded in the middle of Brampton. I called and first off they took forever to pick up. Second they told me the driver didn't want to come. They never explained why . I don't know if it was because it was 4 in the morning or if it was because we only had cash. Still they were not friendly, and not accommodating. Would not recommend.

Nov 5, 2017
Horrible.. Chris, the guy at the call centre said their guys will come in 15 mins and made my wait for more than an hour on the road... when the guy came to tow my car he said these gave him the order now... big time liars.. also charged me $150... cheats

INDUSTRY BLOGS

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