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Ray's Auto Centre & Towing Inc

Ray's Auto Centre & Towing Inc

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2.3 Google Review
225 Highland Rd W, Hamilton, Ontario, L8J 3T7, Canada
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Jun 18, 2018
This place is pathetic. As you can see by the other reviews, this place is not worth a recommendation to anyone. Called in simply curious about what they would pay to scrap my vehicle, was told some story about how my vehicle isn't worth much and would only pay $150 and told me noone else would pay more. What a joke! Even car dealerships offer minimum $250 scrap. Way to rip people off bud. Obviously they don't care about their reputation. Called the next place was offered $300 right away. Please be careful and do not trust this place, they will most likely rinse you in any way they can. What a joke...

Jun 11, 2018
worst experience ever. I would never recommend this company to anyone. they over charged me for a deliver that I needed done asap as well as over charging me for taking off a container and reloading it up. I had a shipment that needed to be deliver and I was refer to this company. I called him and he said no problem, I can get it done for 400 dollars. I was then told that I needed to take back the container and I was in a jam. ( Friday at 1 30 pm) The company said no problem they would leave it in there yard until monday to send it back. I get a call on Monday by there secretary saying I owed them 1000 plus hst. I said fine please forward me a bill and I will pay. 1 minute later I get a phone call from Mr Ray saying I have to pay the bill and that if I did not, the container would not be drop. My question is that why is this company asking for a payment when the job was not done yet. This was flag 1. I then looked further into the hours of what he wanted to charge me. I did my calculation from Markhan to Kitchener and it was 1 hour and 45 minutes. He started his day at 9 am and then arrive at the location at 12pm. He hooked the trailer the wrong way because he thought is was a drop off only, but I do not see how that is my problem. If your a truck driver, you should always do things the correct way not a different way every time you have shipment. I was fine with the 4.5 hours and then 1 hour to go back to hamilton from kitchener. But from there location on Victoria street in stony creek to Markham it is only 1.30 minutes. So in total I have 6.5 hours of driving time. They charge me for 10 hours. His reasoning was that he had to drop it twice and pick it back up and that why it took so long. I payed the full amount but then I ask to see the log books of his driver, he said that his driver does not need to log in is drive time. I am surprised because being a commercial driver you have to log every time you travel, so I will be making sure that I contact the MTO and ask them why this company does not have to do this. Please do not use this company without getting anything in writing and proof that they actually did the correct hours.

Jun 11, 2018
I am so upset with this company that I had to use another one of my gmail accounts to give it such a negative review because I got robbed from this company I will make sure that this company get blasted for treating anyone like this. Horrible and please do not use this company for anything. I ll be posting lots on facebook

Sep 19, 2017
My truck broke down at a busy intersection. I was pretty scared as I have never had a vehicle break down on me before. They were there in 15 minutes and towed it right out of there with no problems. I would forsure recommend these guys. !! Thanks a lot !!

Jun 14, 2017
Very poor service...my vehicle ended up with more damage from the tow company...very lazy driver...I would not recommend using rays

INDUSTRY BLOGS

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