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Troy's Towing

Troy's Towing

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3.5 Google Review
9615 Grinnell Ave, Detroit, Michigan, 48213, United States
(313) 579-1869 troystowing.net
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Google Reviews

Refresh Reviews 3.5


Jul 5, 2018
If I could rate Troy’s Towing negative stars I would. This was the worst experience I could have had. The driver of the tow truck was the only exception as he was very nice, friendly, and made me feel in good hands after I was in an accident. When I was dropped off at the tow yard, I waited for almost 20 minutes in the lobby for someone to attend to me, and it wasn’t until I looked outside and closed the door behind me that someone heard me. The man who came to talk to me was rude and told me he couldn’t help me because they were closed, and almost yelled at me for being inside the building “after hours” at 7:30 pm even though the driver instructed me to go inside and talk to someone. The next day, trying to get my car towed to my dealership, it took 4 phone calls to finally get someone to release my vehicle. There doesn’t seem to be any communication between employees and they’re all equally as rude. I told one of the employees I had sent an email previously with all of my information and she responded, “I don’t know who you spoke to and I don’t have access to their email so I can’t help you.” Finally, 3 days later, I got the car released. Don’t waste your time with this company, the staff is beyond the worst customer service I’ve ever experienced.

Aug 1, 2018
The team was professional and quick! Bernard was empathetic to my situation and handled all the details. Thank you for making the situation better and taking great care of your customers!

Aug 10, 2018
Fast response time good service. Tow truck driver was very cooperative and also is giving good advice

Aug 11, 2018
I appreciate that they came thru, fast/ON TIME, w/coutesy & quality service.

Jun 2, 2018
The gentleman did a great job. He was also very kind. If I should ever need a tow truck I will be calling Troy's Towing. Very fast efficient service.

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures, and epochs,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey


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