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Troy's Towing

Troy's Towing

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3.5 Google Review
9615 Grinnell Ave, Detroit, Michigan, 48213, United States
(313) 579-1869 troystowing.net
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Google Reviews

Refresh Reviews 3.5


Jul 5, 2018
If I could rate Troy’s Towing negative stars I would. This was the worst experience I could have had. The driver of the tow truck was the only exception as he was very nice, friendly, and made me feel in good hands after I was in an accident. When I was dropped off at the tow yard, I waited for almost 20 minutes in the lobby for someone to attend to me, and it wasn’t until I looked outside and closed the door behind me that someone heard me. The man who came to talk to me was rude and told me he couldn’t help me because they were closed, and almost yelled at me for being inside the building “after hours” at 7:30 pm even though the driver instructed me to go inside and talk to someone. The next day, trying to get my car towed to my dealership, it took 4 phone calls to finally get someone to release my vehicle. There doesn’t seem to be any communication between employees and they’re all equally as rude. I told one of the employees I had sent an email previously with all of my information and she responded, “I don’t know who you spoke to and I don’t have access to their email so I can’t help you.” Finally, 3 days later, I got the car released. Don’t waste your time with this company, the staff is beyond the worst customer service I’ve ever experienced.

Aug 1, 2018
The team was professional and quick! Bernard was empathetic to my situation and handled all the details. Thank you for making the situation better and taking great care of your customers!

Aug 10, 2018
Fast response time good service. Tow truck driver was very cooperative and also is giving good advice

Aug 11, 2018
I appreciate that they came thru, fast/ON TIME, w/coutesy & quality service.

Jun 2, 2018
The gentleman did a great job. He was also very kind. If I should ever need a tow truck I will be calling Troy's Towing. Very fast efficient service.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey


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