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Neuner's Towing

Name: Neuner's Towing
Address: 27365 Mound Rd, Warren, MI, 48092, US
Telephone: (586) 757-5290
Price range: $$$

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2.3 Google Review

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27365 Mound Rd, Warren, Michigan, 48092, United States

(586) 757-5290

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John Shoes

Jul 27, 2018

First before speak on a horrible experience I want to first point out any time I have ever dealt with the drivers they have been awesome. Great guys with a very can -do and quick to help attitude. There have been a few times they have gone out of their way to look out for people myself included. However their call center coordinator was a complete jackass. Not only was I called a liar because I was 5 minutes behind on the timing he then tried to berate me with insults in which I spoke my peace and hung up on him. It’s a shame that Who ever is manning the phones is a utter imbecile. I will never under any circumstance contact this company for anything. I have free tows through AAA and will pay out of pocket to not deal with such horrible Customer service.

Tonya Civiello

May 10, 2018

I would rate this 0 stars if it was possible, or even negative. My car was fully functional, minus the fender partially down on the tire and the door not closing. By the time it arrived to my house (half an hour after they told triple A that they arrived to the house), the gear would no longer go anywhere but drive. Kevin, the guy who towed the vehicle, almost dropped my car upside down on its top and scuffed up the entire front end of the vehicle, then almost dropped my car completely off the tow bed. He was rude, refused to move the car when we told them that wasn’t where it needed to be parked. Left without so much as blinking an eye and did absolutely nothing but mess my car up to a point that we now can’t move it and the gear shift (while it moves, will not shift gears). Not only did they ruin my car further, but the manager (Dave), completely disregarded the fact and spoke to us as if we were two and dumb because we are women and obviously they are under the impression that they can do no wrong. Chris, the one who answers the phone for towing, is incredibly rude and almost pushed my mother when we were at the impound lot the first time. He called my mother names on the phone before hanging up on her when we confronted them about lying to AAA. This is the worst experience I’ve ever had. Now I have a vehicle that won’t even run because of something this shady business did to my gear shift and a tire ready to fall off its axle because he kept trying to shake my car off, all of which is recorded. If you have the choice to have your car taken literally ANYWHERE else, I’d highly recommend it.

Hilary Coakley

Aug 21, 2018

If you have a car that needs flatbed tow ask for Dave truck 89. That man know how to handle his flatbed. Very careful with the car to avoid further damage.

Kue Miller

Apr 8, 2018

I have AAA and they sent me Nuners Towing. Now I don't know about how the rest of the drivers are but Carl S. was my tow guy and he was super amazing! He was very patient and had great conversation as well. If your able to choose a driver when the dispatcher calls just ask for Carl, he's great!

Lashawn Smith

Jun 15, 2018

Had to get a tow this morning. Neuners arrived very quickly, less than an half hour which was perfect and they sent a young man named Joe, who was the nicest guy ever. I would definitely recommend them to my friends and family

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