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James Braden Ford

James Braden Ford

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4.5 Google Review
505 Canatara Ct, Kingston, Ontario, K7M 7L1, Canada
(613) 800-4426 www.jamesbradenford.ca
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Google Reviews

Refresh Reviews 4.5


Apr 18, 2019
James Braden Ford is by far the best car dealership I have ever visited. Our salesperson, Craig Richardson, made our buying experience absolutely stress free. Everything was very transparent and we never felt any pressure from him during negotiations or from finance after the fact. Although, we purchased an off brand pre owned vehicle, he was still very knowledgeable about the vehicle. The vehicle was delivered in impeccable condition and we are loving it! I would highly highly recommend this dealership.

Mar 6, 2019
Craig was friendly, informative and no pressure at all. Super helpful in finding exactly the truck i wanted at a great rate. And management gave me a great deal on a not so great trade in. Absolutely will be doing business here again. Hands down best vehicle shopping experience i have ever had.

May 27, 2019
Great friendly place! Always goes out of their way to help, and the best cup of coffee in the city! yes even better than timmys!

Apr 3, 2019
This was my first time purchasing a car. I had been to 1 other dealership that completely tried taking advantage of me and was rude. I was recommended to James Braden where Steve helped me. He was beyond amazing. I told him what i was in the market for. He was patient with me. Never made me feel like i was wasting his time or annoyed if i didn't know something. He took his time to really listen to my needs. Once I found a vehicle I spoke with there Accounting department to go over the Leasing agreement. The women was so helpful and kind. I felt very unsure of myself and what i was doing, but everyone was great to explain everything and was so patient. Overall it was an amazing experience. I didn't feel like they where out to get my money, everyone felt like family. I have moved out of Kingston and been to a few other dealerships and to this day i have not received the amazing experience i received here.

Jun 3, 2019
I took my 2017 F-150 to the service dept because of a clunking in the rear end, still under factory warranty, told that the clunking was because of undercoating on the leaf springs causing dirt buildup, they charged me $200.00 to spray break cleaner on them but offered to take them off and clean them properly for $1000, and told me that because of the undercoating this is not covered under warranty. Called Rust check and they have never heard of this problem and they have sprayed hundreds of ford F-150s. long story short, I am out 200 and there is still a clunking in the rear end.. time to try a another dealership.... Update.. James Braden asked me to come in again so I did, they stripped down the leaf springs, clean them and reassembled them, but still did not fix the problem and the knocking sound is still there, after a test drive with the mechanic, they refunded me the original amount of the first cleaning and are now working on the open ticket with Ford to find the real problem. a 5 star service from my first time and the first dealer that I have been to that wasn't afraid to admit that a mistake was made and are willing to find the fix for it..

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 5 pm
Sat:9 am - 4 pm

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