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Leisure Days RV Center Smiths Falls

Leisure Days RV Center Smiths Falls

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3.5 Google Review
165 Lombard St, Smiths Falls, Ontario, K7A 5B8, Canada
(613) 283-2345 leisuredayssmithsfalls.ca
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May 12, 2018
I recently had the displeasure of driving 690 kms to look at a 27 ft 2014 keystone Outback trailer at Leisure Days in Smiths Falls. Jim, the salesman, could not have been more of a liar had he even tried harder. He tried to tell us that the fading on the nose needed only a "buff job". I googled that and found out that this was a common problem on these models and the nose had to be sanded and re-painted ($3,000.) The manager, who I never seen, would not budge on the listed lot price. Further to that, when I asked why the TV was gone as well as other more expensive items, he told us an older couple had "just" traded it in on a 17 ft trailer and had "raped" the unit before the trade. However, that wouldn't explain why the supposed couch was missing the mattress cushions, to which he said "just buy an air mattress. Really?? I figured out that the trailer had been sitting on his lot since last year. It was clear that the stabilizer hitch had been removed some time ago because there was heavy rust on the spot where the bracket had been removed. Jim knew we were coming that day and didn't even bother to clean the unit up. It was filthy, smelly and even full of cobwebs. He tried to say that they hadn't had time to clean it yet because, again, they "just got it in". Jim was the most miserable lying salesman I have ever dealt with. He was rude to my wife and I. Needless to say, I walked away. I would never recommend this dealership to my worst enemy, and I'm an easy going kind of guy. As a footnote, I had to give them one star so I could post this. I would have given none!

Mar 27, 2018
Great people at smithfalls have had great service and would buy from them again keep up the good work

Nov 27, 2017
Very poor aftersales service. Waited 2 months for a faulty jayco mattress replacement. Salesman I was speaking to was rude. Hung up on me when I complained about their service. They keep blaming Jayco for the delays. Never rung me back on progress of order even though they said they would. Amazing how nice they were when we were buying the trailer. And then how they send you to the back of the bus once you bought it. Never been treated so poorly by the person answering the phone when the service and parts staff are not there. The parts people are nice but seem to be a little overworked. Will never reference this place to anyone or buy another RV FROM THEM ! I suggest go to a city to buy an RV. In conclusion. Poor after sales service. Rude sales staff Very slow parts replacement And was told the customer isn't always right. Was even told to goto another dealer to get a warranty fix. -5 out of 10 for this dealership.

Aug 12, 2018
Friendly helpful staff

Apr 13, 2016
We have purchased 2 different travel trailers from Leisure Days Smith Falls over the last few years. We were very well served, with better prices than the dealers in Ottawa. Both sales and service have been excellent. A great dealership in a small town just outside of Ottawa, well worth the drive. Highly recommended.

INDUSTRY BLOGS

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of this...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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Opening Hours

Mon:9 am - 6 pm Today
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm

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