Woodstock Ford - Towing - Woodstock, ON - VerView
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Woodstock Ford

Woodstock Ford

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4.4 Google Review
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1455 Dundas St, Woodstock, Ontario, N4S 7V9, Canada
(519) 537-5614 www.woodstockford.ca/?utm_source=google&utm_medium=organic&utm_campaign=GMB&utm_term=GoogleLocalTraffic
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Refresh Reviews 4.4
Apr 27, 2018
Can't say enough about the awesome team at Woodstock Ford. Just recently purchased my second Ford from this dealership...and both my experiences have been great. I had a lot of questions and concerns...made many phone calls and emails before I was 100% sure about signing on the dotted line. Cameron answered everything and never made me feel like a bother. It's a big purchase....I wanted to make sure I was getting the best deal for me. He took the time to explain all the features in great detail...made sure I was comfortable with the vehicle....and most importantly...the price. I truly appreciated the extra time he took with me. I never felt rushed into the purchase...Cameron was beyond patient with me. His knowledge of the vehicles and easy, laid-back demeanor made the whole process for me just that much better than any other dealership I've been to. Sometimes you just feel like a "number"...definitely not here. I've also since been back many times to the service department for basic oil changes, etc. and been met with the same sort of experience. Usually in and out fairly quickly and back on the road. Thank you to Cameron and his amazing team at Woodstock Ford. I will definitely be back for my third Ford....when the time comes.
Apr 29, 2018
I can’t express how much I enjoy using this dealership! I have had some very bad car buying experiences in the past where sales people have talked down to me because I was a young female, tried to rip me off, etc., etc. However, Woodstock Ford was such a great experience! I never feel like the sales people are trying to rip you off or suck more money out of you. It was just a very fair and trustworthy experience. Additionally, I have had started using them for all my servicing needs. In the past I’ve been leery of using dealerships for servicing and oil changes and what not, because it always feels like it’s just an extra “sales push” from them, but Woodstock Ford has really earned my trust. It never feels like a sales scam, the appointments are always running on time, and my car always comes back in great shape and clean! Anyone who can help keep my 11 year old Ford Focus chugging along and in great shape are winners in my book! Everyone I’ve dealt with at the dealership is super nice and always make me feel comfortable – the sales people, reception, the service people… and I always have my kids in tow, and they never make it feel like a bother that they’re in there touching all the display cars and looking in them. It’s such a friendly environment. I will definitely continue to use them for service and if/when my Focus finally kicks the bucket (although it seems like that’s still a long way off at this point! The service is just too good), I will definitely be heading to Woodstock Ford to buy my third Ford! A big thank you to everyone at Woodstock Ford for making it such an easy and enjoyable experience to keep my cars in such great shape!
Jun 11, 2018
I Bought a new truck here in June 2018. When I picked it up it was not detailed and had some dirt and a few scratches. They fixed the scratches while I waited and washed the vehicle. I was not impressed however; I accepted delivery and went home. Over the weekend I noticed dirt and grass underneath the vehicle on the frame and tire wells. Originally I posted on Google reviews my opinion without contacting the dealership which I probably shouldn't have. The owner of the dealership reached out to me on Sunday afternoon and offered to do whatever it took to make it right for me. It turns out that there is a lot next to the dealership where they store the overflow vehicles and that is why there was some grass under the truck. My advice would obviously be to make sure the individual washing the vehicles looks underneath them. I thank Cameron for his excellent followup and customer service. The gesture of him taking time on his Sunday afternoon to make a customer happy does not go unnoticed. Because of his follow up on his own time he now has a happy customer!
Apr 12, 2018
If I could rate our experience as 0 I defiantly would. I received a safety test from this location. Our Safety test expired as of today. This morning I dropped my children off in Brownsville to make my way too school, I got on the highway and made my way, during my last lane change my car started shaking, next thing I knew my tire blows off my vehicle. I slide across 2 lanes uncontrollably, and watch my tire fly over the onto the other side. I personally felt as if this was my last moment. I was very lucky, even the police officer on site said I was very lucky, he than asked when I had last had my tires changed. I proceeded to tell him we had just purchased the vehicle and had a safety done at the Woodstock ford location. Even though I lost my tire, My car, I am thankful no one got her, but with that being said.. I could of died today, Someone else could of died today. More importantly MY CHILDREN WERE IN THIS DAMN CAR THAT HAD A SAFETY DONE BY THIS COMPANY.... and they could of been injured. We called, and voiced all of this and the woman had the audacity to hang up on us. She Was extremely rude and ignorant, did not care - said she spoke with the owner who also did not care.. And it speaks volume on this company. Unreliable, NOT SAFE, Make sure if you have a safety done here you have another one. We will be pursuing this through court, and have all paperwork. I will pray for all of you who work there and condone this kind of irresponsible behavior. I hope you understand the faults you have made.
Aug 10, 2018
If you’re looking for a new or used vehicle, go elsewhere. Staff are unfriendly, unprofessional, and won’t honour their safety guarantees. I purchased a used vehicle in July 2018 (safetied and certified) and was told I had 36 days of safety guarantee. Soon after I bought it, oil started leaking everywhere and the engine started making weird noises and fuel economy started dropping. After an inspection, it turns out the oil pan was cracked and the threads for the oil plug were completely stripped. It was also missing a gasket seal. The worst part is that the threads and crack were repaired and held together by shotty workmanship and work arounds instead of fixing the real problem. After contacting the dealership, I was told that “it was fine after inspection and no oil had leaked in their showroom, so it’s my problem”. Well no wonder no oil leaked, it seemed to be held together just long enough that I could drive it home without noticing any problems. To this dealership, certified and safetied means “an easy way to get an extra $300 from you”. If you’re looking for a safe and reliable vehicle, go elsewhere. Don’t give these crooks your business.

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