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PDL Remorquage Inc

PDL Remorquage Inc

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4.4 Google Review
235 Boulevard des Prés-Verts, La Prairie, Québec, J5R 4P3, Canada
(514) 944-5566
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Dec 8, 2014
Worst service I've ever had in my life. Called at -12c for a service call car boosting. I was told he was sending someone right over. 35 minutes later I called back to ask where was the guy and to say I was waiting outside in a parking lot with no way to warm up. He said I was third in line and to wait my turn. I asked the guy what is he waiting for, that I freeze solid. Hanged up and started walking to a Bus to warm up and get back home. I called back once in the bus and he said someone was on his way there and I told him to cancel the service since I was going back home to warm up. He yelled at me: "I hope you freeze solid." and he hanged up. Once back home I subscribed to CAA and got back there and CAA dealt with the guy directly and 25 minutes later my car was running. Bottom line is PDL Remorquage is only if u have no other choice... If you do... GO through third party since the owner has no empathy, no customer service, no knowledge whatsoever on how to deal with people. Should have advised me that I was third in line so I don't stay stuck at -12c in the middle of a Parking lot and walk back somewhere to warm up. Call be back to let me know the guy is on his way... Or just asked me if I'm waiting outside... Not just flush me over by saying someone is on his way when it's not and you gotta wait an hour to get someone. The crew agent that was by CAA to do the repair was just fine. Very polite and helpful. That's where the second star come in because without him this review would have -5 stars. Kudo for the guy... But the guy answering the line was a nightmare to speak to and I hope never to have to again. AVOID AT ALL COST.

Feb 17, 2018
Service parfait! 16 février à 21 hrs, clés dans le contact, truck en marche, portes barrés, 3 minutes d'attente, remorqueur super gentil et professionnel. Bravo, je vous les recommande.

Jan 25, 2018

Apr 22, 2018

Jan 18, 2018

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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