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Adrenaline VanCity Granville

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4.2 Google Review

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1014 Granville St, Vancouver, British Columbia, V6Z 1L5, Canada

(604) 669-6800 www.adrenalinevancity.com

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Refresh Reviews 4.2

Jayden DePlonty

Aug 22, 2018

I went to get my web pierced and was unable to because it wasn't thick enough, so I got my forward helix done instead. The piercing was done well and quickly. However after the piercing was done I was given no after care instructions. Which wasn't a problem for me because I have 7 other piercings but I feel as though they should give instructions just in case?

jess Mills

Jun 13, 2018

I just walked in to check out the shop because the display window caught my eye. I had no idea it was a piercing/tattoo parlour. I was immediately greeted by two girls at the piercing desk who politely asked if I was looking to get any work done, I said no thanks and kept looking until I came across the tattoo desk. I though, seeing as I’m here I may as well ask about a tattoo as I had been thinking of getting another one for a while. The staff members again were very polite and professional and got me talking to an artist immediately about what sort of design/layout I was looking for and when they could do it for me. I was so impressed by the outstanding service they displayed I put down a deposit and booked an appointment the next day with their guest artist. I came back the next day and the same great customer service was still there and now I have an awesome tattoo as well. This place is clean, well merchandised, has great staff members, a cool range of clothes, and makes you feel like you’re in good hands from the get go. Thanks guys, and keep up the great work

Elizabeth Lu

Aug 7, 2018

I myself haven't gotten anything done here YET, but I've accompanied people on two separate occasions. Both times, we were met with pleasant, kind, and knowledgeable staff. The first time, the person we met was very persuasive, convincing my friend to get their 3rds that they were on the fence about, and not exactly being perfectly honest about everything (asked if they pierced with needles instead of gun, the person said yes, but they just used sharpened earrings in single use cartridges - miscommunication), but all the staff was kind and the experience was still pleasant. The second time, my other friend and I went in to look at jewelry options for a piercing they had gotten. The staff was very kind and knowledgeable, letting my friend get a nice close look at all the jewelry they were interested in by taking it out of the case. Other staff who weren't busy even came by to have a fun light conversation. All in all, awesome staff and great experiences!

Maddie Lane

Jul 3, 2018

Adrenaline used to be my go to for many years and years. I’ve given them so much business and they literally treated me like I’m worthless to their business and that’s not how you treat loyal customers. I’ve had at least 25-30 piercings done here in my lifetime and have always talked so highly of them. However, I decided to get a tattoo after researching artists and I had such an awful experience that I would never go back. I’ve had 2 separate employees tell me they are the managers and I found out in fact that these people are NOT the managers. What sort of business let’s their staff tell everyone they are a manager and deal with problems themselves when there is no guidelines on how to handle complaints. I spoke to 2 “managers” separately who told me 2 completely different things and wasted my time coming in to speak to them directly and the issue hasn’t been resolved instead of directly the problem with the real management team. The staff don’t care about issues when their tattoo artist says one thing and you say something else. They automatically treat you like you aren’t important and no matter what the tattoo artists says is true and you are wrong. Long story short, they ripped me off and kept the money I paid them after saying I was getting it back by a “manager” and shortly after someone else called me saying “yeah we are keeping it”. Money is more important then happy customers here.

Caed Mcg

May 28, 2018

They were super helpful from the moment I walked in, great customer service in the storefront. The piercer (Mike) was really friendly and cheerful, and had lots of great advice and an awesome attitude. I did a "Prince Albert" piercing and his great attitude made everything much easier. I would definitely recommend going here for all your piercing needs.

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Opening Hours

Tue:10 am - 12 am

Wed:10 am - 12 am

Thu:10 am - 12 am

Fri:10 am - 12 am Today

Sat:10 am - 1 am