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Platinum Tattoos Art Studio

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4.3 Google Review

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2527 Baseline Rd, Ottawa, Ontario, K2C 0E3, Canada

(613) 725-6910

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Refresh Reviews 4.3

Majg1623

Aug 25, 2018

Most of the negative reviews are based on an individual who no longer works there. I got a piece done by Eugene and it was one of the best experiences I have ever had getting a tattoo (I have many) They played great music, were down to earth and I would highly recommend getting a tattoo here now.

Alecia Hutton

Jul 21, 2018

I called to price a job and they answered the phone like it wasn't a business. It sounded like I woke up whoever answered the phone.

Ryan Sign & Design Ottawa

Feb 15, 2018

Took my fience here for her first tattoo, Chris made it an amazing experience and she left satisfied. Very clean, amazing friendly staff with great artistic atmosphere. Fish tank with all the colourful fish seems to make the whole experience soothing and that much better!! I have also got multiple tattoos from Chris each one turned out exactly how I wanted. Keep up the good work!! Cheers

JAde _charleycharley

Feb 7, 2018

Terrible service and management hands down. I thought Chris was dope until he closed the door in my face after confronting him about the errors in my tattoo. Thank you Shawn for handling the situation, proper. You ask me to come in so you could see what I was talking about to only sit on your butt and stare and act like you can't do anything. Why did you ask me to come back in? All good yo, note to self, terrible customer service. I didn't even come in to cause a scene. I came in to address a serious situation and was rejected because I didn't want Chris to make errors on me again. Tattoos are permanent. Your job as an artist is to make sure your client is happily satisfied, for life. All Chris had to say was, "it was a human mistake". And I said, "So are you gonna make another human mistake on me?" I am an artist too bro... And if I messed up I would own it, let alone try to have my client(s) leave happily satisfied. An apology could have sufficed the situation, and being a man of your word. Originally, he agreed to given me a discount on my next one because, they don’t do refunds. Other note, nothing on their waiver said they do not give refunds. I came in to discuss the discount and find out what I am entitled to. Apparently nothing. Sorry I don’t trust you as an artist, you made me feel like I couldn’t especially how you responded and treated me yesterday. My tat is basic and simple. Right before he inked the 4, I made a comment and he cut me off and said, “don’t worry, the 4, I got chu”. No, I got screwed. Thank you Platinum! I left neither happy nor satisfied. Shop deserves a ZERO ..not even one star.

Cheyanne Charley

Feb 8, 2018

DO NOT GO TO THIS PLACE!!! This place is utterly ridiculous. I have never witnessed and experienced such disrespect and unprofessionalism in my life. Does no one make their own judgements anymore, that you allow someone else to speak for you, Shawn? I am super disappointed in how this "business" handles their customers when a mistake was made. Tattoos are permanent. Chris, if you are going to go around constantly making permanent mistakes on people, you probably shouldn't be a tattoo artist. How is someone suppose to trust you? I can't believe that I witnessed a door being closed in someones face and such unnecessary profound language. Chris, you are dismissive, defensive, unreasonable and extremely unprofessional! You need to reflect on your actions, because with your attitude, this business you are working for, won't last. Platinum has been open for less than 2 months, and you already have problems with your customers. That's just sad. It's 2018, handle your business with respect for others and professionalism. Learn customer service! As for my tattoo. It's only my second one, and it could of been way better. I got done a simple map outline of where I come from. My tattoo was done by Chris, and I also left unsatisfied. A permanent mistake was not made on me, however, Chris could not successfully preform crisp even lines. There are lines that are either way too thin or don't touch and meet up with other lines. Lines are basic! Chris also failed to let me know that he was going to stipple a section of it. All he said at the time was "Don't worry, I'll do something nice." ...Don't hate it, but don't necessarily love it. I should love the tattoos I choose to get on my body, and you took that from me. Overall, Platinum is terrible and needs to make tremendous improvement on their business if they are trying to make it in the long run. Right now, they don't even deserve 1 star, but 0 stars isn't an options.

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Opening Hours

Tue:12 pm - 9 pm

Wed:12 pm - 9 pm

Thu:12 pm - 9 pm

Fri:12 pm - 9 pm

Sat:12 pm - 9 pm