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All Around Photography, Video & Sound

All Around Photography, Video & Sound

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2.9 Google Review
950 Union Rd #210, West Seneca, New York, 14224, United States
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Refresh Reviews 2.9


Dec 31, 2018
I really wanted to write a positive review of All Around, as I wrote very positive reviews for our other wedding vendors, but it is important that future brides and grooms know the truth and avoid making the same mistake as I did, which was the biggest mistake of our entire wedding. 1. It took FOURTEEN (14!) months to receive the video. 2. Wedding was in October 2017. All Around’s owner said the video would be done in March 2018, then May 2018, but didn’t deliver. 3. From June 2018 to December 2018, I sent 8 emails and my wife and I called a total of over 12 times. The owner didn’t respond to any of those. Being ignored for 7 months caused us great stress and anxiety, as we thought that we would never receive the video. Ignoring customers’ emails is also very disrespectful. 4. We needed to involve an attorney, the Better Business Bureau (BBB), and a news station. Fearing them, the owner Finally provided the video, but without any apology. Again, disrespectful. 5. I had provided specific instructions to provide the full ceremony unedited. The owner ignored those instructions and cut out key parts. 6. The sound quality of both the ceremony and reception is horrible and erratic. I can’t hear the readers in the ceremony at all and can’t hear parts of the maid of honor/best man speeches. We have requested and are waiting to receive the raw footage, so that hopefully, we can have another editor fix the issues. 7. Owner/photographer walked in front of video twice during vows. 8. Owner was late to every pre-wedding meeting (had to call her while standing outside of her locked office for 15+ minutes) and was late to bridal party getting ready wedding morning. 9. There have been 5 complaints against All Around to the BBB in 2018 alone. Refer to the BBB website. Also, read Wedding Wire reviews by Greg (married 6/10/2017) and Cassandra (married 8/26/2017) and read the Google review by Lisa DiMartino (December 2018). You will see many others had the same experience as ours. The owner always has excuses, but as bride and groom, do you want a quality product timely or do you want excuses? 10. Before owner stopped communicating, owner gave excuse that she had twins, which would be valid, except she had 3 months from our wedding to the birth to edit our video, so she had plenty of time before their birth but procrastinated. This is the biggest day of your lives and already has enough stress, so I recommend choosing a vendor who will provide great quality products in a timely manner, respond to emails and calls promptly, and not cause additional stress.

Dec 9, 2018
They don't even deserve 1 star. Terrible service for videotaping your wedding. They took over almost a year to get the video and then they put into night vision and didnt even use the music that was at the reception they added their own and it was awful. Also the girl who came to do my friends wedding was high as a kite. When my friend tried getting a hold of the owner she never answered her. I had to fake an appointment to get her to meet with us. Just absolutely terrible service and I would never recommend them to anyone.

Nov 15, 2018
Very good at coralling wayward guests into awesome shots, organized, down to earth and roughs out timelines for the big day. Obviously very experienced, came recommended by friends and would recommend to other friends.

Jun 22, 2018
Purchased a Groupon to try a new photographer called for two months, left several messages, no response. I only needed some simple head shots for business. I will not be able to recommend this company to any of my colleagues...v ver disappointing.

May 1, 2018
Purchased a Groupon for a studio session, got in touch was told they'd check their schedule and get back to me (totally reasonable as the photographer was on maternity leave)... but more than 2 months and after multiple attempts to get in touch, still no response. I was never able to get newborn photos of my daughter taken as she's no longer a newborn. I'm very disappointed.

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Opening Hours

Mon:11 am - 6:30 pm
Tue:11 am - 6:30 pm
Wed:11 am - 6:30 pm
Thu:11 am - 6:30 pm Open Today
Fri:11 am - 3 pm

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