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Three Rivers Custom Decks

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3.4 Google Review

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4321 SW Stephenson St, Portland, Oregon, 97219, United States

(503) 632-8777 www.decksby3rivers.com

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Refresh Reviews 3.4

A Google User

Jul 20, 2017

The project consisted of replacing an existing porch with a Timber Tech deck. My concern going in was if Three Rivers could tear out the existing and install the new deck without damaging the adjacent finishes. The owner assured me that his guys were good at this. This ended up not being the case. When the project was done the deck was actually smaller than the one that it replaced which left an ugly gap. When I asked them to address this, a company foreman(?) did not have an idea of what to do. I finally asked him to provide me a piece of lumber and told him I would take care of it. Which he did. The other problems consisted of quality of work; debris left strewn around, nail heads sticking out of siding and trim boards, and pulling off existing materials to build the deck, but putting back on different ones that were inconsistent with the rest of my house. To top it off, every wall adjacent to the deck was covered with dirty hand prints and other dirt scuffs. To make matters worse they tried to pressure wash these marks off my house and in the process they blew a bunch of paint off the adjacent trim boards. This will force me to have this whole area repainted. Overall I am very disappointed with this contractor.

A Google User

Oct 30, 2014

We were in the process of selling our home when it was discovered that we needed a better railing around the existing deck. For the deal to close on the home, we needed the work completed and inspected by the County within 10 days. Three Rivers was the only company which gave us the confidence that the work would be completed on time and within the budget. From the office staff to the crew which showed up at the job site, all were above the average standard for such a job. They were polite, fast, knowledgeable, and caring about the work being completed on time. They finished the work within the 10 days from first speaking with the office. We are totally satisfied with all of the people involved in the project.

A Google User

Mar 18, 2016

Three Rivers built a deck as a base for a sport court in our backyard. Jim was extremely responsive and helpful. The crew was hard-working and did a quality job. We are very happy with the end product and would highly recommend Three Rivers!!

A Google User

Jul 10, 2017

1) Took four weeks to get an appointment 2) No-showed for the appointment 3) Didn't realize they no-showed until I called them and asked what happened 4) After waiting four weeks and causing me to put all other deck bids I had on hold, they informed me they couldn't even do the project as they aren't licensed in Washington (anymore, apparently) =(

A Google User

Jul 10, 2014

The Three Rivers crew did an *outstanding* job with our new composite deck. There are tons of people in Portland ready to build a deck but I was very happy with my choice here. This new deck will probably outlast the house it is connected to :)

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Tue:8 am - 5 pm

Wed:8 am - 5 pm

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