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Total Fence

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3.7 Google Review

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1740 Queensdale Ave, Ottawa, Ontario, K1T 1J6, Canada

(613) 733-9303 www.totalfence.ca

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Google Reviews

Refresh Reviews 3.7

A Google User

Aug 23, 2018

After more than six weeks of wait, a no show; a reported appointment at the last minute; a loss of my file by the company and consequently, two on-sites visits by two different estimators ; and a complete lack of spontaneous follow up of the two visits by the company; three non returned phone calls...I finally got an answer today from estimator number 2: they do not make the fence I was looking for. Future customers will pay for this waste of time and resources by the company. If I could rate this company with no star instead of one, I would.

A Google User

Jul 7, 2018

Had a fence installed with several neighbors and the quality of craftsmanship was extremely low. The fence was less than 4 months old and it warped. In addition, a post twisted and the gate does not function properly without prying it. We Contacted them to let them know of the issues months ago. At first, they were completely non responsive but once they found out my husband had also previously hired them for larger projects through his company, they finally responded. However we still do not have a firm date from the General Manager. Completely regret using this company and definitely would not recommend their craftsmanship or customer service to anyone.

A Google User

May 23, 2018

Just got my fence installed and am thrilled with the result. I had 4 quotes from different companies and all of them were higher than total fence so the price was dead on and best of all they use Dura Fence, the good stuff with the C-channel posts. The installers were amazing. Always double and triple checking their measurements. I loved two things especially about the install...the fact that they dug down super deep to almost 50" and tbat they used steel beams for every single post. The other companies want to charge me extra for the steel beams and made it optional. Total Fence has it standard! The fence was perfectly erected with sharp straight lines.

A Google User

May 4, 2018

These people installed our fence and assured me the posts didn't need to have concrete footings so long as they were installed below frost line. Two posts have since popped out and part of my fence has fallen over. Kept promising to get back to me to schedule a booking to come fix, each time I had to follow up to ask what was going on and kept getting more empty promises. Once they get your $$$, there is ZERO customer service and their lack of follow-up on their word speaks volumes. Poorest customer service around. Would not recommend to anyone. I feel cheated. Have a look at my photos for the quality job you can expect from these "experts". TOTAL SHAM.

A Google User

Dec 12, 2017

They installed lock for gate up high not me not grmom can reach. So I called and asked to move it lower and do some other here and there about installation. And no body respond to me. They simply put fence and forget it. So my husband did all work himself. If I recommend them to someone? No way!!!

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