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Heritage Design

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3.8 Google Review

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2951 Sandhills Rd, Baden, Ontario, N3A 3B7, Canada

(519) 634-9529 www.heritagedesign.ca

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Google Reviews

Refresh Reviews 3.8

A Google User

Nov 15, 2017

Heritage Design knocked it out of the park! Our multilevel deck around our pool had been expanded and modified over the years and now due to age needed complete replacement. We wanted to keep the same design as much as possible as it suited our needs. The initial stages involved layout and design, followed by a detailed quotation including a very professional package with drawings, sample pictures and other details. After review of these plans we added a detailed lighting plan resulting in a revised quotation. We then booked our preferred time frame in late September. Throughout the demolition and construction phases Heritage staff were professional, courteous and helpful. The attention to small details was incredible. Minor changes were suggested by Heritage that greatly enhanced looks and functionality. Importantly once this multi week project started Heritage staff stayed on site until it was finished! We now have a showpiece in our back yard that will give us many years of enjoyment. We highly recommend Heritage Design and would certainly work with them again. Dean and Brenda Jutzi

A Google User

Oct 17, 2017

Heritage Design provided us with a beautiful (big!) fence, that was exactly what we requested. They were the best priced of the companies we contacted, and we are very happy with the final product. They also installed approx. 200 linear feet of fence in about 3 full business days. There were a couple modifications we requested at the end and the guys were on site at 8:20am the next day to fix them! The 4/5 star review is limited only by communication. It took 3-4 weeks after the site visit to receive a quote (it felt like they forgot us), and >6 weeks to start the job after the deposit was paid. Some phone calls/emails were not answered promptly or at all. When dealing with Corey Riddall, things seemed to move along more efficiently and questions were answered more quickly. Overall, I would recommend this company due to an efficient install of a beautiful product.

A Google User

Jun 17, 2017

The workmanship was very well done. Had a couple concerns and were addressed. I would definitely recommend using this company!

A Google User

May 16, 2017

Terrible Service - "Would NOT RECOMMEND" - We had an estimator come to the house to take measurements. After more than 1 week, I had to follow up only to be told "We are not interested in quoting this". During times when companies should focus on Customer Service and Experience it is very sad that a company can turn away customers. That is quite OK with us now because I will make sure I mention this to anyone that is looking to have a fence built! Way to go Heritage Design.

A Google User

Jul 6, 2016

The builders did an amazing job with our deck. Exactly like the picture I had provided. Very poor communication in regards to scheduling - we were told we were put on the schedule and called to find out that we weren't even on there. However, the one builder (not sure of his name) came back on Canada day (I assume his day off) in on and off again rain to finish the final details so that we could have our deck done for the party we were having that afternoon. Overall, I would definitely recommend Heritage Design, as the final product comes out flawless - just be sure to have some patience in regards to timing.

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Opening Hours

Mon:8 am - 5:30 pm Open Today

Tue:8 am - 5:30 pm

Wed:8 am - 5:30 pm

Thu:8 am - 5:30 pm

Fri:8 am - 5:30 pm

Sat:8 am - 1 pm