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Cantu Bathrooms & Hardware Ltd

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4.4 Google Review

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Vancouver, British Columbia, V5X 3E8, Canada

(604) 688-1252 www.cantubathrooms.com

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Refresh Reviews 4.4

D B

Nov 30, 2018

Had issues with a kitchen faucet we got from them. Called in and they were very understanding and accommodating. Awesome service and great staff. Was pleased with the help we got from Jeff. Would recommend to friends and family!

Rob Livingston

Sep 6, 2018

Large space with many things on display. The staff is very knowledgeable. We go for the sales and have found some great deals. If you are used to box store fixtures and products, you should at least visit, to see what you have been missing.

Tim Stewart

Nov 29, 2018

Tried to call Cantu. No one answers the phone. A person in customer service was supposed to help me in getting toilet seat hardware for a toilet I bought from Cantu. Toilet was expensive yet after only three years the hardware for the seat failed. Customer service contacted Icera who makes the toilets and while I only need the hardware he quoted me $100 or so for the seat. I thought this to be very expensive and asked Cantu to contact Icera about getting the hardware only. He contacted Icera again. When I spoke to him he said that because the model Cadence I was discontinued, getting hardware only would be very difficult and I would have to get the whole seat assembly. I asked to him to Cantu to call Icera again and see what he could do and also because of the problems I have had with this expensive toilet ask if Icera would provide the parts at no charge to me. Never heard back from Shane so a few days ago I spoke with Icera and they said I dont need to buy a new toilet seat just the hardware even though my model of toilet has been discontinued. I also explained problems with the flush lever sticking. Icera said that can be fixed with WD-40. Icera asked me to send photos of the my seat and hardware. They confirmed the parts are the same for the Cadence I and II but the parts have been upgraded. The rep at Cantu gave me wrong info and also never bothered to call me back to follow up. Poor service. Dont think I will buy from them again.

Eric Liu

Aug 24, 2018

So I went looking for a part for my Hansgrohe bathroom sink which no one else seems to have or was able to get, and the supplier for the sinks was unresponsive after many calls/email, so I googled and found Cantu. When I first walked in I was amazed by their showroom and how neat everything was. The rep who helped me, Brendan Mooney, went above and beyond to help me get the part I want and kept me updated on the order status, best customer service experience. I highly recommend this place!

Adam Hutt

Dec 3, 2018

Good place excellent selection, make sure you ask for a discount

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Opening Hours

Mon:9 am - 5 pm

Tue:9 am - 5 pm

Wed:9 am - 5 pm

Thu:9 am - 5 pm

Fri:9 am - 5 pm Today

Sat:10 am - 4 pm