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Linear London

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3.8 Google Review

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Zennor Rd, England, SW12 0PS, United Kingdom

020 8675 3605 www.linearlondon.com

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Refresh Reviews 3.8

Per Larsen

May 16, 2019

Disorganised does not cover how messy they are to work with. You buy a relatively expensive kitchen like Nolte and you expect pretty good service yet you spend hours dealing with their chaotic way of managing a project even if they clearly are passionate about kitchens. They don't get back to you when promised so you spend hours chasing and their communication caused several expensive misunderstandings in our case....it is like you need a project manager just to manage them and to listen to their excuses. Clearly we were not perfect ourselves, but this is the 3rd kitchen we have bought in 3 years and without comparison the worst experience. Nolte seems like a great kitchen, but stay clear of Linear unless you have bucket loads of patience and time on your hand.

Meekai Johnson

Feb 4, 2019

We had a lot of hassle with this company during the process of our kitchen fitting. I would not fault the artistic flair of their kitchen desigenr however they fall short on in-depth knowledge of their products and appliances. Perfectly pleasant to deal with until something goes wrong and then they refuse to accept any responsibility and you are on your own. Have just had to replace our Miele hob after only 2 years of use due to recurrent overheating caused by the Miele oven below being incorrectly installed without adequate ventilation. When we contacted Linear to notify them of this and asked them to arrange for it to be corrected (a relatively small cabinetry job) they had the audacity to tell us we would would have to pay for any work done! Very disappointing experience and very short-sighted, as I have subsequently not felt able to recommend them to any of the many friends and neighbours undergoing kitchen renovations in this area.

neil wirasinha

Jul 7, 2017

Very poor communications, lack of ownership on installation and very poor customer service. If you are looking for a hassle free kitchen and bathroom design - I would suggest you go elsewhere. Surprised they have good brands being sold through Linear.

Andrew

Feb 17, 2018

Extremely helpful and friendly staff with an exceptional service delivered both conveniently and effectively, no wonder why so many popular brands sell via this company.

TYM Leaflets

Feb 14, 2019

Great!

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