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Groupe SP Réno Urbaine - Renovation Montreal

Groupe SP Réno Urbaine - Renovation Montreal

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4.5 Google Review
3115 Rue Sainte-Catherine E, Montréal, Québec, H1W 2C1, Canada
(514) 524-2362 www.reno-urbaine.com
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Refresh Reviews 4.5


Sep 21, 2017
Very nice people (Pierre - very nice) but it seemed that almost every aspect of our kitchen renovation ($150K - $200K range I think) in Westmount was botched and had to be redone which was stressful. They were very dirty as well and did not take care of our home in that regard. Update: Thank you for the response from the owner. As you know from the hundreds of pics and videos I sent you of the botched work and complete incompetence, we were just too exhausted to have you guys come back again so we said everything was ok and hired someone else to complete certain aspects. We hope the final couple items on your "to do" list will be wrapped up soon. Thank you.

Jan 16, 2018
All of our appliances were installed incorrectly. They are also very dirty and did not take care of our home.

Jan 16, 2018
We hired this firm for a few renovations which all were done with very poor execution. We purchased a new boiler as well and had it installed by their plumber. It doesn't work and it's the first winter. He's been back three times to try and fix it. It's been almost a month without a properly functioning boiler now, and that's just the cherry on top and why I'm writing this review.

Sep 14, 2017
Extremely satisfied with end result ! We chose SP Reno Urbaine because we were very tight on schedule. We had 1.5 months to finish two full bathrooms, 1 guest bathroom and tilings in the kitchen and entrance. We had a great experience with JF and Pierre. From day 1, JF explained to us each step within his planned schedule and I loved the board that he brought with him to hang in our kitchen. This helped me have a day to day followup of where we stood. Communication was key in this project and I was able to reach JF anytime during the day (And sometimes even at night) by SMS. Minor hiccups along the way which is normal in any renovation however the guys kept their professionalism and finished the works as desired. I'm looking forward to start my basement project with SP hopefully next summer. Thanks again !

Apr 1, 2015
We met with Groupe SP Reno Urbaine halfway through a project that wasn't going well. We had fired our previous contractor and were looking for true professionals to take over and deliver two full bathrooms and a kitchen. From the evaluation, we knew right away that Groupe SP were professionals that had high quality standards and our best (and mutual) interest at heart. Groupe SP quickly put us in touch with an interior designer and started putting together a project team. We were given a very detailed estimate that left no room for interpretation. The project planning was thorough and impeccable and, most importantly, everything was meticulously executed according to the plan. Nothing was left to chance and any surprise or issue was dealt with promptly. We were kept informed throughout the project and consulted regularly. Planned checkpoints were well documented, as were invoices and receipts. Constant supervision on Groupe SP's part kept everything running smoothly. Our project was delivered on time and on budget. There was plenty of flexibility on the part of all parties involved to deal with changes and additions. We were always informed of the price of any change we requested or extra work that needed to be done. Thanks to Groupe SP, we are able to have family and friends over at Christmas 2014 with our newly renovated kitchen and bathrooms -- and with our minds at ease. We will definitely call upon Groupe SP next year when we plan on painting, changing mouldings and doors, redoing hardwood floors, stairs and built-in cabinets. Five stars all the way -- and an extra for the super-friendly service and genuine care.

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