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Top Fabricators Inc.

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3.5 Google Review

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2973 W Bridge St, Phoenix, New York, 13135, United States

(315) 695-2032

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Refresh Reviews 3.5

Kathy Ciesielski

Jul 9, 2018

After getting the run around from the big box stores , I stopped here. The show room samples were amazing and displayed artistic talent and many different options. They arrived when promised, were polite , pleasant and professional. It has been a few years now and my counter tops are still perfect and I recommend Top Fabricators to everyone I know. You cant go wrong here.

Joyce Edwards

Jun 8, 2018

In March of 2017, Top Fabricators was the subcontract for a countertop installation we purchased through Lowe's. During installation the control panel on our dishwasher was damaged. When we cleaned the countertops, we discovered thousands of finely aligned scratches a consistent distance from the edging. The scratches appeared to be created during manufacturing. Lowe’s was made aware of both problems on the day of installation. At Lowe’s request, I phoned Sean at Top Fabricators. Sean stated they cannot be expected to repair countertops because the buyer puts scratches in it. I explained we didn’t scratch the surface there are thousands of scratches ~ he stated it was ridiculous of me to think they would install an inferior product. Regarding the dishwasher, we asked for a replacement panel. We were not looking to replace the dishwasher. Sean said our dishwasher is old (3 years) and no replacements parts could be found. We forwarded several sites carrying the part. It took a year to get Lowe’s and Top Fabricators to do anything. After countless emails and phone calls, Lowe’s agreed to have Top Fabricators come to our house to fix the countertops. Two men arrived. They agreed it was a manufacturing issue. They spent approximately 45 minutes at our home, including set up and breakdown; the sander ran about 15 minutes. They said they had done the entire countertop. I thought that odd since one man told the other he was not going to do the entire countertop. There are still sections with scratches. I would avoid doing business with Top Fabricators and Lowe's.

Susanne M Johnson

Feb 23, 2018

Employees very polite and helpful. Quick quote received after coming to my home to measure. Unfortunately, didn't see any quartz I liked. Show room is small and basic.

Ticky Doyon

Sep 1, 2018

Like their product. Want their installation. We picked out the color. Made an appointment. They did not show up!!

Erin Leigh Platten

Dec 13, 2016

We had Top Fabricators create a custom butcher block for our kitchen island and install soapstone counter tops on the rest of our kitchen cabinets and in our bathroom as well. They did a wonderful job! They were clean, efficient, professional and saved us a lot of money compared to a business out of Syracuse, I would highly recommend them!

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Opening Hours

Mon:8 am - 4 pm

Tue:8 am - 4 pm

Wed:8 am - 4 pm

Thu:8 am - 4 pm Today

Fri:8 am - 4 pm