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R & J Custom Countertops

R & J Custom Countertops

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4.6 Google Review
601 W 19th St, Idaho Falls, Idaho, 83402, United States
(208) 528-8247 rjcctops.com
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Google Reviews

Refresh Reviews 4.6


Oct 30, 2017
100% would recommend these guys to anyone. Had a small project I asked of them as a favor. Although they were very busy and had little time to squeeze it in. They were very fast, polite and even offered to work late to accommodate my schedule. From cutting tile to entire kitchens, they are very professional and very fair on pricing.

Oct 31, 2017
I would totally recommend this business to anyone looking for top quality work and costumer service. They know what they are doing and do an impeccable job. Totally A+ performance. So happy I went with them.

Oct 30, 2017
This company does a phenomenal job at Paying attention to detail When it comes time to provide custom countertops for your kitchen and bathrooms. Would not ever think of using anyone else. Would recommend this company for anyone dealing with granite!

Nov 10, 2017
As the owner of R&J Custom Countertops, I would like to comment on the review we received from J Marie Crain. We are a very busy stone slab fabricator and installer. Ms. Crain asked us if we cut some tiles down to the size necessary for her installer. The tiles were too large for any typical tile saw, so we needed to use our slab saw. My salesman looked at the cut schedule for the day and told her we could get it done within 4-5 hours. This does not mean it was going to take this long to cut the tiles, but it would be that long before they were ready. My saw operator decided to cut the tiles immediately instead of the next slab on his cut list, thus putting this customer at the front of the line. I have never heard of someone complaining about getting served faster than expected. As to the issue of correct change, we told her to bring $175.00 cash. She showed up with $180.00. We don't have a cash register with a bunch of change in it. Our average sale is about $5000.00. Very few of our customers pay in cash. Since we were doing her a favor and squeezing her in, we asked for cash. We did offer to have her $5.00 change at our office the next day for her to pick up. Instead she goes home and writes a bad review. How does the saying go? "No good deed goes unpunished"

Feb 27, 2018
Very friendly and understand if the things that I wanted done

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