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Rio Stone and Granite

Rio Stone and Granite

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4.0 Google Review
4884 Dufferin St, Toronto, Ontario, M3H 5T4, Canada
(877) 745-0169 www.riostone.co
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May 14, 2018
Everything is great until the vendor gets your business. Warranty support is a different story. It takes several calls, emails from the customers to finally hear back. I am still waiting for a resolution. The installed sink had a product defect from the beginning. Three years later it chipped. As I said, dealing with after sale assistance is a painful process.

Dec 31, 2017
Very pleased with product, service and price.

Nov 2, 2017
I called Martin for my quartz counter tops after reading many great reviews on Homestars. From the very first minute, until after the product was installed he was a complete professional. Having a business owner that does everything he says he will do and when he says he will do it, is a unique concept that many of the trades I've delt with over the years don't seem to grasp. I have renovated 7 houses over the last 20 years that required many trades and I can't think of many that were as good to their word as Martin. His employees were also excellent and they had to be as I am complete OCD and don't miss a trick. I would give him a 95/100 as nobody in my mind is perfect. We should all be cynical when reading a positive online review because we have no way of knowing that the business owner didn't write it themselves. I think in many cases they do. This company had lots of good reviews on homestars, but what it didn't have is bad reviews. We all know, that a pissed off customer will head immediately for their computer to air their grivences. No bad review to me means either they just started their business or, they are pretty damn good at what they do.

INDUSTRY BLOGS

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