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Hong Fa Granite

Hong Fa Granite

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125 Denison St, Markham, Ontario, L3R 1B5, Canada
(905) 470-1388 www.hongfagranite.com
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Sep 18, 2017
Pricing was competitive but the installers damaged the walls doing the installation and the management could care less. Wouldn't even share in the expense to plaster and repaint over the damage. Stay away unless you like paying for shotty workmanship.

Mar 19, 2016
We got a quote over the phone based on rough measurements from by the owner for $1800 with installation and then I came in the next day to pick out the colour. The salesperson gave me a different price for the same rough measurements of $2100 but said the owner would come by to measure and confirm the quote. They insisted I pay an $800 deposit to reserve my desired installation day and told me it was refundable if I didn't agree with final price. They came to measure at my house the same day I paid the deposit. When they measured at my house they told me I actually needed less material only $1850 but because it was less now they had to charge me $200 delivery fee when it was supposed to be free. I got upset about them trying to charge a fee that wasn't agreed upon and asked for my deposit back (still the same day nothing had been ordered yet). They then tried to say it was a $150 administration fee for the refund which is outrageous. I told them we were coming for our deposit back and that was it and they still ended up charging us $25 fee supposedly for the debit machine charge. They are dishonest and should be ashamed and have lost all future business with my contractor! Stay away from this dirty business!

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Opening Hours

Mon:9 am - 6 pm Open Today
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 6 pm

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