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Gregg's Furniture & Upholstery Ltd

Name: Gregg's Furniture & Upholstery Ltd
Address: 2333 Government St, Victoria, BC, V8T 4P4, CA
Telephone: (250) 388-7365
Price range: $$$

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3.9 Google Review

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2333 Government St, Victoria, British Columbia, V8T 4P4, Canada

(250) 388-7365 www.greggsfurniture.com

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Refresh Reviews 3.9

Barbara Winslow

Apr 9, 2019

Many thanks for doing such a great job recovering my two stools. The service was excellent and I would highly recommend Gregg's.

Margot Thomas

Sep 29, 2018

I happened to be in Gregg's Furniture when Ms Dzedora came into the store. Mr Screech knew this and asked if I would consider posting my account of what I saw. It would be fair to say that the lady below was incredibly demanding and discourteous. She had no patience and would not even let Mr Screech finish a sentence without interrupting. Yes, Mr Screech did get angry but no reasonable person could blame him. He tried to explain that he could not just refund her deposit but she could buy the fabric and walk away if she chose. I thought this was reasonable. She stormed out of the store ......it was all quite something to behold. Our experience with Gregg's was wonderful. The quality of the workmanship and the service were excellent. They are a longstanding and respected Victoria company and I would highly recommend them.

Vivian Dzedzora

Aug 19, 2018

This was the worst experience I have ever had with a company who advertizes good customer service. There was absolutely no focus on customer service. They failed to meet the time frame that was quoted to me and when I complained Mr Screech became rude, disrespectful and condescending. When I cancelled my order because the job had not even begun after sitting with them for six weeks they refused to return my deposit money. At one point Mr. Screech even refused to return my sofa. When they finally did return it, it was filthy. I would not recommend this company to anyone. Buyer beware. Get everything in writing. Vivian D

Jim Baxter

Oct 15, 2018

We had two love seats reupholstered by Greggs, and I will never do business with them again. Most of the staff were very friendly and helpful, but one person's loud, abrasive, arrogant attitude made us literally run for the exit, twice....the second time we had to go in to view the completed couches and pay the balance owing. While I certainly understand the challenges of meeting deadlines, I do not understand this display of anger and indignation directed towards us for simply stating "well, I'm disappointed". Terrible customer service. Your reply tries to deflect my criticism to the fact the Greggs wasn't able to meet the proposed schedule. My criticism is to the person who treated us with such disdain and disrespect!!!

Barbara Gies

Nov 27, 2017

We are very pleased with the professionalism & workmanship of Greggâ€™s Furniture & Upholtery. They were very helpful, answered our questions and made us feel comfortable with the process. They re-upholstered 2 loveseats, an ottoman, a deacon bench cushion and 4 pillows. We love the finished product & highly recommend.

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Opening Hours

Tue:10 am - 5 pm

Wed:10 am - 5 pm

Thu:10 am - 5 pm

Fri:10 am - 6 pm

Sat:10 am - 4:30 pm Today