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Alpha Tent & Awning Ltd

Alpha Tent & Awning Ltd

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2.6 Google Review
2984 Norland Ave, Burnaby, British Columbia, V5B 3A6, Canada
(604) 298-3636 alphatentandawning.com
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Google Reviews

Refresh Reviews 2.6


Apr 30, 2018
This was a waste of my time and I would strongly recommend using another company. Here is my experience. Called Alpha Tent and Awning to see if they could come and take at look at an awning I need to get fixed. The lady on the phone told me to email them, so I did. Two days later I still had not heard back from anyone. When I called the lady told me she had past the information to a sales rep and they will be getting back to me shortly and that she would let the rep know. Three days later still nothing back. I followed up again. The lady then told me the rep had told her that he looked at our awning and they dont service they style. Not sure how he looked at it. I never sent them photos of it and when I check in with my managers they said they did not let anyone up to take a look at it. As a customer I hope the owner can see this and should make the right adjustment. I was trying to bring business to you company.

Jun 13, 2018
Brutally bad service, too bad Alpha used to be the opposite back in the 1990's. When a company strays this far off the path, it is not long before they end up going over the cliff into "Out of Business Land"

Aug 16, 2018
Not sure if this company is even in business anymore. Never answer their phone and have not returned several messages. I don't know anyone who wants a sign printed who doesn't need it on some sort of timeline. I'd say stay clear.

Sep 3, 2015
They did a fantastic job with my awning, would definitely recommend to anyone needing their services!

Sep 1, 2015
They did great job. Very easy to deal with and great service.

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Opening Hours

Mon:9 am - 4 pm
Tue:9 am - 4 pm Today
Wed:9 am - 4 pm
Thu:9 am - 4 pm
Fri:9 am - 4 pm

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