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Ennis Fabrics

Ennis Fabrics

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2.6 Google Review
6300 Kenway Drive, Mississauga, Ontario, L5T 2N3, Canada
(800) 663-6647 www.ennisfabrics.com
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Google Reviews

Refresh Reviews 2.6


May 31, 2018
Former employee. After going through all the poor reviews, I would like to let everyone know that after the company adopted the new system, the entire team is making efforts to get the orders done as quickly as possible. They had to adopt this system because the older one was out dated. They updated the system to help their customers, workers and they are trying to be user friendly with the system. But unfortunately, there are some bugs in the system which slows it down. But, from the day when new warehouse manager took the charge, things are getting under control and customers are receiving their orders on time. I do believe in them, and their steadiness will definately be proved good. The CEO - JIM ENNIS has invested a lot for the system so that he can serve his customers better. Good luck team.

Aug 2, 2018
Tried to order Sunbrella from Ennis, set up an account. Because of the size of the order, was told we had to get a quote from a Sales Rep, they would call us. No call, wait a few days. Call back, told we had to deal with a Rep, Rep would call, no call. This happened 5 times before we found another Sunbrella dealer that had the product in stock and in our hands in 48 hrs at a fraction of the Ennis list price. If anyone in Management is reading these reviews, ask your Sales Reps what the heck is going on. You lost our account with your unprofessional conduct!

Mar 9, 2018
harsh reviews almost kept me away.. Glad I went to the show room, they couldnt have been more helpful...Sabina is an amazing help and such a sweetheart.

Nov 15, 2017
We been dealing with Sabina in Toronto warehouse for years. One of our best agents to deal with. She is very knowledgeable and always very helpful. Thank you Sabina and J.Ennis Staff...

Jul 13, 2017
Called to ask if the order was ready, they said it was. When I arrive to pick it up they tell me it's not ready. I wait an hour, after 4 pages to the stock room the product is finally brought out. It's the wrong size. I am forced to order a more expensive product in order to get the right size and wait another week. I call again to ask if the second order is ready, they tell me it is. Upon arriving they tell me it's not ready, I have to wait again as they fix their mistake. Both times I waited I was sitting next to people who had been waiting near an hour to get an order brought out. One of those people was returning a wrong order. This is the most disorganized, poorly run company I have ever seen. Avoid them at all costs.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 4:30 pm
Tue:8 am - 4:30 pm
Wed:8 am - 4:30 pm
Thu:8 am - 4:30 pm Today
Fri:8 am - 4:30 pm

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