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HD Supply Brafasco

HD Supply Brafasco

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4.2 Google Review
1407 John Counter Blvd, Kingston, Ontario, K7K 6A9, Canada
(613) 544-4427 www.brafasco.com
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Google Reviews

Refresh Reviews 4.2


Jun 20, 2019
Went in with my son to look for zipline parts. Jason went above and beyond to help us find the parts we needed. Excellent customer service! Thanks Jason. There was even complementary coffee and hot chocolate for us!

Aug 14, 2018
Provided very poor customer service. A detailed list was brought in with what was needed and fasteners were missed, incorrect quantities were given, incorrect sizes were given, and the order wasn't ready on time (I was told the parts would be ready "first thing in the morning" I showed up at 9 am and they said they weren't ready. I came back at 10:15 am and didn't have my order ready until 11 am and made me wait in the store the whole time). When I returned later in the to get the correct sizes and exchange a few pieces that were too short, I was told I would be charged a restocking fee if I came back again with issues and that "they make no money on this" and "I was not worth their time" after I was told to come back if we needed anything else or to exchange fasteners. My company was thinking of opening an account with them, and purchasing a large amount of fasteners after the prototype product was built, but due to the disrespect and poor customer service I will not continue my business with them.

Jul 20, 2018
These folks are polite, kind knowledgeable and friendly. Alwase liked stopping by to pick up supplies. Be sure to stop by for all your hardware needs

Aug 6, 2018
Good customer service and knowledgeable

Dec 13, 2016

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey


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