Tiger Performance Products

Tiger Performance is an absolute scam. When I first spoke with Mr. Robert Dubill he was very pleasant and helpful. On May 17 2018. I ended up ordering a top of the line helmet costing me $4754.23. A little on the spendy side but I am flying a contract in Afghanistan and need a great helmet. Robert told me that the helmet would be a “minimum of 8 weeks”. I thought that was a little long but I figured it would be worth the wait. On Jul 7th after not hearing a word on a status of my helmet I wrote Robert and asked what was going on. He wrote me back and told me the “we are waiting on an update but at this point it looks like it will be after the August Break”. I asked him what the update was and what was the “August Break”. He wrote me back and said that the vendor “takes the month of August off” WTH? He never told me that when I bought the helmet! Robert was pleasant the whole time telling me “I told you a minimum of 8 weeks.” I guess 8 years is also a minimum of 8 weeks. I wrote to him and explained that I was not happy and they needed to make this right. I didn’t get a response back. On Sep 5 2018 I wrote Robert again and asked the status of my helmet. He did not respond. On Sep 9, 2018 I wrote Tiger Direct a letter through their “Contact Us” website. No response. It is 11 Sep 2018 and I just called Tiger direct asking for the boss. Apparently Robert is the boss so I asked if the owner was around. The gentleman told me no and that owner knows nothing of the day to day operation. He told me that I needed to talk with Robert. Mr. Owner of Tiger Direct I have some unsolicited advice. You NEED to get involved with your day to day operation because guys like me are not going to stop telling everyone in the industry just what a scam your business is. I just spoke with Robert and he still is a nice guy apologizing all over the place. He tells me it will probably be 2-2/2 weeks until they find out whats up on my helmet. Unbelievable. I asked him that if it did not come in two weeks to please refund my money. He said that would not be a problem. Now this company has put me in an incredible bind. I would hope they would give me my money back and then I would have to start all over again. I am so furious at this I cannot properly articulate how I feel. I can only WARN those who think they are interested in doing business with this company to look elsewhere. There are others who sell the high end helmets. On an ironic note, I steered my co- workers looking for the same helmet away from this company. Cost Tiger about 14 helmets, not that it seems to matter to them. My co-workers have all received their helmets from the other vendor.

I am very impressed with Tiger for couple of reasons. One when I returned by 2 LH250s back to Tiger to get the BOSE A20 installed in my helmet, I heard from my friends that bought from Tiger and told me how good the BOSE system sounded. So I decided to try it out and see if I liked it. (I absolutely love the BOSE ). Secondly my helmet was all gross from flying for 3 hours a day, so Tiger did something that I dint ask them to do they just did it. They cleaned my whole helmet from my upgraded memory foam liner to cleaning the visors and the shell. So I really can say that Tiger Performance really takes care of there customers. Lastly It did take time for my helmet to come in but I can really say its really worth the wait and for the price the quality is really worth it i had my helmet over 10 years now and its still in a good condition. When I talked to them about the price I understood that they weren't there to just get my money they were really looking for what I needed. so thank you Tiger Performance for your customer service and the quality of the helmet.

I bought a Gallet Helmet from Tiger. The helmets they sell are high quality. I chose the Bose A20 communication and I highly recommend it theres nothing like it. It did take time for my helmet to come in but it was worth the wait. These guys really know their aviation products.

These guys are great always there for me when I need them.Top quality helmets very pleased with the customer service. Yes it may take time for helemt to come in but it’s so worth it .Very happy with Tiger performance ;) Don’t wait to buy from any one else these guys quality is there and will always help when you need it. Give them a call

I would like to express our gratitude with Tiger Performance staff for accomidating our programs needs. They worked with us to make alterations to their product line to better fulfill our requirements. Sonny and staff were attentive and able to help us solve the problems that we were encountering. I can without reservation recomend this company.