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Refresh Reviews 4.4


Jul 6, 2018
This store used to be fun and exciting to shop in, with friendly staff greeting me and able to help. However, that seems to have changed over the last few months and it is very quiet and rather depressing. On my last visit, I actually thought someone was stalking me -- I was looking at seasonal and a man kept walking past and kind of peeking at me from the end of the aisle which was quite unnerving. Turns out he worked there, but didn't ask me if I needed help or anything, or even make himself known other than peeking at me and then retreating when I looked his way. Maybe because I'm an aboriginal person he thought I was stealing something instead of shopping? I noticed his vest as I was walking to the till and he told me to have a good day. Other than the cashier that was at the till when I walked in and the creepy employee peeking at me, I didn't see anyone else in the whole store. Luckily I knew where things were, otherwise I probably would have walked out in frustration at the lack of service and hospitality. I don't think I'll be going back though. I'd rather order my supplies online.

May 30, 2018
For several years the closest Michaels to me was 90 miles away, so I was thrilled when a store was built literally 5 mins. from our home! I generally visit the store a couple times a month, however if I am mid project, or it is a specific season, Christmas for example, I am sometimes visiting weekly. The staff are friendly and helpful, product is always available when I require it, only drawback can be the prices. (I especially dislike when the US price is still attached to the product, as it is always cheaper than the Canadian price). Thank goodness for sales and the discount coupons!

Jun 1, 2018
Good variety of craft supplies but somewhat expensive. Offers some courses also.

May 23, 2018
Lots of beautiful items but just not what I was looking for

Jun 28, 2018
Friendly staff and a great selection of products!

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm Open Today
Fri:9 am - 9 pm
Sat:9 am - 9 pm