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Windsor Plywood Calgary South

Windsor Plywood Calgary South

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4.2 Google Review
46 Highfield Cir SE, Calgary, Alberta, T2G 5N5, Canada
(403) 259-3210 www.windsorplywood.com
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Refresh Reviews 4.2


Dec 18, 2018
If ANY mistake is made by the associates, the words they always say are “it’s not my fault”. I went in to purchase a composite wood deck system including the boarding, rails, and glass. 1. The composite boards were horribly scratched, when I went back to replace the majority of the damaged boards, the yard associate said he was walking away and telling me to get my own boards because I was too picky and said it “wasn’t his fault” Ya, sorry for asking for undamaged products. 2. I took a picture of the railing space and asked what I needed, the associate sold me a completely wrong rail system. If I had installed as he recommended, and my client had leaned against the rail, there is a strong chance the rail system would have failed. Went back to complain and guess what... “well it’s not my fault” 3. I walked in personally with the dimensions for the glass that was needed to be ordered. I spoke to two associates and asked what was the time frame for when I would expect a call. They stated 4 days.. after 6 days I called. They hadn’t even ordered them! And guess what I was told. “Well it’s not my fault”. 4. So after waiting for them to finally place the order, I went to pick it up. And guess what... I had ordered the 6 mil glass and they handed me 5 mil glass, so I had to go back and wait even longer for the 6 mil. And guess why they said. “Well it’s not my fault”. Guess what, every single step of this deck disaster was your fault! I will NEVER go back to this location. It’s filled with socially inept associates that have no clue how to interact with people, let alone customer service. Also, their product knowledge is far below par. If you like Windsor Plywood, drive a little further and go to another location. This place needs to close down, or have a complete overhaul in management and employees.

Dec 10, 2018
Excellent service! Would recomend to anyone. They gave me a sale price a week before the sale started. After i finished my floor, i went to return some unused boxed, but i had lost my receipt, it was no problem for the guy to just find it in the computer and refund me without hassle.

Sep 8, 2018
We bought a nice maple edge slab for a mantelpiece from Windsor. Got great information and guidance from a friendly and attentive staff member. Windsor staff us from beginning to end. The range of lovely wood products available is really project inspiring. I recommend these folks

Sep 12, 2018
Great service! The man at the yard was super helpful in loading up my fence panels. Also good price. I'm very happy.

Dec 28, 2018
Appreciate your attention and coming forward to help us. It really means a lot that you were so proactive and caring.

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm Today
Fri:7:30 am - 5:30 pm
Sat:8:30 am - 5 pm

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