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Kent Building Supplies

Kent Building Supplies

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3.9 Google Review
530 Grand Lake Rd, Sydney, Nova Scotia, B1P 5T4, Canada
(902) 562-7000 www.kent.ca
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Google Reviews

Refresh Reviews 3.9


Apr 18, 2019
Workers were very knowledgeable and friendly. If you need electrical ask for kyle. He made my experience very enjoyable.

Mar 8, 2019
Really great workers who are always looking to help whenever they can. Huge place with lots of good prices. Highly recommended against all the other big places in Sydney.

Mar 6, 2019
Nice place to purchase furniture. Sometimes good deals are available. But hard to find some one to enquire about any products.

Nov 1, 2018
Paid for $500.00 in materials and arranged to have them delivered 2 days later. They specified a delivery time frame(between 12-4) and stated that they would call me prior to delivery. By 15:00 on the expected delivery day I had not received a phone call, nor my product. I had to phone the store for almost 2 hours before I was finally able to speak to a manager, who informed me that my order would not be delivered today. He then proceeded to give 3 different stories as to why the delivery would not/did not happen. When I expressed my frustration and explained that I needed it delivered today he told me that it was not his department and that he only took the phone call. He later called me back and stated that someone would deliver the order at 18:30. He also stated that he would refund the cost for delivery. While I appreciated that the cost would be absorbed, and that the order would be delivered later this evening, it does not excuse the fact that my entire day was wasted, and that I received poor customer service. I would also like to mention that the customer service I received at the project desk was excellent, and they were very helpful. The two employees who answered the phone at the customer service desk were kind and polite. Unfortunately I can not say that the manager I spoke to was polite or understanding. He frequently interrupted me and was not apologetic or sympathetic. I hope that anyone else has a better experience. I will take my experiences here into consideration the next time I am shopping for building supplies.

Apr 20, 2019
We went out to buy a new door handle, and the guy was a big help.

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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 8 pm
Sat:8 am - 7 pm Today