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Victoria Strong Manufacturing

Victoria Strong Manufacturing

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4.2 Google Review
3-2463 Royal Windsor Dr, Mississauga, Ontario, L5J 1K9, Canada
(905) 908-0035 www.vsmc.ca
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Google Reviews

Refresh Reviews 4.2


Apr 26, 2022
They spent so much money and we did 4 houses with them on the last they delivery door which was started to open after 12 months! They start to claim because of humidity (but the same of the door not open from different batch), after that, they say because it is more than 12 months and no warranty. The conclusion doesn’t have to appreciate repeating customer and the warranty is only cover for a few days! If you are buying from VS and something goes wrong good luck!

Jan 30, 2022
Absolutely THE Company. Used to buy from Brenlo for years. Sorry to say but it's a garbage company. No one even answers phones. The selection variety, the design, product quality and customer service has no comparison on the market. God Bless these people!

12 months ago
All went well. Good, very positive experience.

Apr 27, 2019
If u want to give your business to a Co. that will make u feel like u don’t matter and that they are doing YOU a favour by giving them your business the Victoria Stone will be perfect for you. My experience has been one of the worst in customer service ever. When they messed up on the count and were short a door they initially tried to charge me for delivery (6 weeks late). The charge was dropped after I complained it was their error, only to have their delivery driver not want to bring the door into the home downstairs to be painted despite their mistake and was told i should have movers there to bring the door downstairs and additional 20ft, this after their error and delays. Furthermore, when I complained I was told by the sales Associate Nikolay “that if I don’t like it I shouldn't use Victoria Strong anymore”. Upon pickup of some extra materials that were either extras, chipped, warped or unusable the same delivery driver was sent who was then belligerent and suggested I had “used” them, then when I objected to the insinuation he threatened to drop everything in my garage and was threatening. I wrote an email to the Co. asking for a call from the owner Paul which was completely ignored. I’m appalled at how I was treated and how my business wasn’t valued despite having spent about $100k in repeat business and countless referrals. If they can do this to me, imagine how your business is appreciated. Beware!!!! Use at your own risk!!

May 8, 2020
Excellent quality and was delivered on time. Had a small issue but everyone was very helpful and issue was resolved right away with ease. Overall will come back and recommend them to others.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 3:30 pm
Tue:8 am - 3:30 pm
Wed:8 am - 3:30 pm
Thu:8 am - 3:30 pm Open Today
Fri:8 am - 3:30 pm

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