Victoria Strong Manufacturing

Victoria Strong Manufacturing

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4.4 Google Review
3-2463 Royal Windsor Dr, Mississauga, Ontario, L5J 1K9, Canada
(905) 908-0035 www.vsmc.ca
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Google Reviews

Reload 4.4


7 months ago
If u want to give your business to a Co. that will make u feel like u don’t matter and that they are doing YOU a favour by giving them your business the Victoria Stone will be perfect for you. My experience has been one of the worst in customer service ever. When they messed up on the count and were short a door they initially tried to charge me for delivery (6 weeks late). The charge was dropped after I complained it was their error, only to have their delivery driver not want to bring the door into the home downstairs to be painted despite their mistake and was told i should have movers there to bring the door downstairs and additional 20ft, this after their error and delays. Furthermore, when I complained I was told by the sales Associate Nikolay “that if I don’t like it I shouldn't use Victoria Strong anymore”. Upon pickup of some extra materials that were either extras, chipped, warped or unusable the same delivery driver was sent who was then belligerent and suggested I had “used” them, then when I objected to the insinuation he threatened to drop everything in my garage and was threatening. I wrote an email to the Co. asking for a call from the owner Paul which was completely ignored. I’m appalled at how I was treated and how my business wasn’t valued despite having spent about $100k in repeat business and countless referrals. If they can do this to me, imagine how your business is appreciated. Beware!!!! Use at your own risk!!

Sep 28, 2018
Large company but very easy to deal with. Beautiful stuff, and their moulding quality is over and beyond. Hello to Olena there!!

Sep 28, 2018
I tried different sources locally for custom moulding and doors. No other company will support you like Victoria. Thank you.

Jul 18, 2018
good service, staff was very friendly and informative

Jul 18, 2018
There was a problem with one of my doors, but I called them and worked it out the same day. Didnt expect that, but I appreciated it

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Opening Hours

Mon:8 am - 3:30 pm
Tue:8 am - 3:30 pm
Wed:8 am - 3:30 pm
Thu:8 am - 3:30 pmOpen Today
Fri:8 am - 3:30 pm

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