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Nelson Lumber

Nelson Lumber

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3.3 Google Review
12727 St Albert Trail NW, Edmonton, Alberta, T5L 4H5, Canada
(780) 452-9151 www.nlc.ca
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Jun 22, 2018
Bought a lumber package through Chris K and Heather. This being my first real build on my own I needed lots of advice which Chris was happy to give. The pricing is great and the layout is coming together perfectly. Looking forward to doing more business with you!

Aug 15, 2018
Not a place for a home owner or individual buyer. I placed an order for interior doors, brought my old ones in to match all dimensions. I was told 4 business days, then an additional 2, then 4 more, 2 more then they were done. None of them fit, brought them in for their warranty, i was told 1 day, then 1 more, then finally 1 more so i went in trying to get any kind of reassurance my doors would be worked on, one of the supervisors simply told me no, they will be done when they're done, there is a new larger order for doors going out today which took priority over mine. My 4 doors will be bumped back until there is spare time. After the supervisor told me Nelson wont do anything to reassure the customer he just walked away before I could even ask him any other questions.

Sep 6, 2018
In one project they managed to screw up in three seperate occasions and did nothing to compensate for their screw ups or help mend my schedule. I Will never recommend them for anything.

Jun 15, 2018
Purchased my wood package for my new home through Nelson and Chris K and Heather M. I dealt with Chris mostly and never had any issues getting a hold of him for questions/problems that arrised. I would 100% recommend everyone to him as he was on the ball, knows his stuff and is always ready to help. Great guy. I did have issues on the Winterburn Truss end which I dealt with the manager, Anthony. He was very nice and assured me it would be taken care of - I'm still waiting to see and will update this review as the status updates. Update - everything was taken care of shortly after I wrote the review. Glad to say everything went smoothly and did not have any issues. Mistakes happen, Nelson/Winterburn handled and took care of everything. Thank you.

Oct 4, 2018
Great place to shop for all your quality building supplies.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm
Thu:7 am - 6 pm
Fri:7 am - 6 pm

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